Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,841 Reviews)
Rating breakdown 3,841 reviews
5 Stars
3,652
4 Stars
115
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
5
Amazing!
on August 14, 2021
Posted by: RachelJ
We were looking for a router that reaches to our garage office and a friend told us about this model and it works amazing, stretching about 80ft and going through 2 exterior walls and we get full bars out there!
Written by a customer while visiting netgear.com
Customer Rating
2
Poor implementation
on August 15, 2021
Posted by: Chip
Nighthawk wants you to set up and manage the router using a smart phone app and has dropped support for using the network host computer. This is ridiculous so I will go back to other brands.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great - tough setup
on August 16, 2021
Posted by: Ralph
Had difficulty with set up. Nighthawk app could not recognize router. Could not do it over wifi either. Finally accomplished it using a cable. Router firmware was not setup for nighthawk. When firmware updated, Nighthawk app worked. After setup it worked perfectly.
Written by a customer while visiting netgear.com
Customer Rating
4
Netgear Nighthawk 2300
on August 16, 2021
Posted by: Anonymous
Router works well but a little hard to log into for setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on August 19, 2021
Posted by: jfdubya2
Installed the Nighthawk AC2300 and love it. Easy to setup, easy to administer.
Written by a customer while visiting netgear.com
Customer Rating
2
Disappointed, slow loading, drops wifi
on August 19, 2021
Posted by: Anonymous
I’m very disappointed in the AC2300 Nighthawk router. Only displayed the 2.4 GHz channel mostly. This channel, when I was logged in, would load extremely slow, especially if pictures were involved. Lost wifi connection frequently and internet connection dropped a lot. When I could log in to the 5 GHz channel I would eventually lose connection there also.
Response from netgear.comBy Consumer Affairs, August 24, 2021
Hi Jim Conley,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Additionally, we have a firmware update for your R7000P which was released as recently as 7-30-21 which may also provide some help: https://kb.netgear.com/000063880/R7000P-Firmware-Version-1-3-3-140.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Additionally, we have a firmware update for your R7000P which was released as recently as 7-30-21 which may also provide some help: https://kb.netgear.com/000063880/R7000P-Firmware-Version-1-3-3-140.
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Excellent connection
on August 20, 2021
Posted by: Freddie Dean
Router is works real good; WiFi connect is faster operates without interruption
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on August 21, 2021
Posted by: Ricmy
This is am awesome router performs great best one I ever bought
Written by a customer while visiting netgear.com