Customer reviews from netgear.com
NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Average customer rating
4.9
(3,841 Reviews)
Rating breakdown 3,841 reviews
5 Stars
3,652
4 Stars
115
3 Stars
29
2 Stars
17
1 Star
28
17%of customers recommend this product.
(
4 out of
24)
Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
3
Nighthawk Wi-Fi router
on May 24, 2021
Posted by: Alan T
Not sure what happened but after setting this up for a client the Wi-Fi radios stopped working right as I was about to walk out the door. I’ve never seen this behavior in any other product. After several reboots and the radios not turning back on, I did a factory reset and had to completely reconfigure the Wi-Fi router. I lost nearly an hour of time because of this. Inexcusable.
Response from netgear.comBy Consumer Affairs, May 25, 2021
Hi Alan T,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Best connection ever
on May 25, 2021
Posted by: Mai new router
So happy we upgraded to this router. I can’t remember ever having such a great connection -faster
Written by a customer while visiting netgear.com
Customer Rating
4
Great WiFi Router
on May 25, 2021
Posted by: John W
The setup was simple and the features are great. I had 30 devices on wifi with drops so I got the Nighthawk which solved all issues. The range is also longer.
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFi router
on May 25, 2021
Posted by: TJ
This router has worked well for our 2500 sq ft home w many Alexa devices/smart plugs along w streaming 2-3 TVs at once.
Written by a customer while visiting netgear.com
Customer Rating
3
Inconsistent
on May 25, 2021
Posted by: theogre
Easy installation, good coverage when it’s working. Biggest drawback is the lack of consistency in holding the internet. Goes offline frequently. Updated firmware etc. to no avail. Lack of dependability is frustrating.
Response from netgear.comBy Consumer Affairs, May 26, 2021
Hi theogre,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on May 26, 2021
Posted by: Jim
Easy to set up, great range, it has some real good options.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I ever had
on May 26, 2021
Posted by: Brandon M
This router has been awesome. I couldn’t be any happier. The app that comes along with it is a huge plus too.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent whole house router
on May 27, 2021
Posted by: Anonymous
I got some great tech support when first purchased that resulted in a seamless installation.
Written by a customer while visiting netgear.com