Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
1
Not a good experience
on May 25, 2022
Posted by: Jay money
Router is not running properly. Keeps kicking me off the internet. I work from home so this is a big deal.
Response from netgear.comBy Consumer Affairs, May 26, 2022
Hi Jay money,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your network and your device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
So far so good. Though I was glad I had a smart phone, since I was required to download an app to be able to install my wifi router. Yes, I realize most people have smart phones, but if you don't, how are you supposed to download an app to get wifi if you don't have wifi?
I recently purchased the Nighthawk AC2300 by netgear. So far I've had it about a week and it's been nothing but amazing. I'm getting better and more liable connections with both the WiFi and hard wire. I was averaging between 90 to 100 mb/s with my old ISP provider provided router now I'm getting a steady 180 mb/s up to 220. I have no more connections lost errors while watching Hulu or in the middle of my games I play online..