Customer Reviews for NETGEAR - Nighthawk AC2300 Cybersecurity Wi-Fi Router
Customer Rating
4
worked well for 5 yrs
on June 18, 2023
Posted by: firebird
I have had excellent service for 5 years, but for the last year the router's wi-fi has been shaky. On some days it is in and out. On others I lose the 2.6 completely and have weak power on 5.0.
The wifi is not getting out far enough. We have to use an extrnderto get enough distance. Now the extender in not reconnecting to ant router,customer support is not helpful.
Response from netgear.comBy Consumer Affairs, June 19, 2023
Hi Anthony,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking these resources: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also to troubleshoot your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
My nighthawk experience has been nothing short of phenomenal, I've never had any issues with my wifi and I have 1gb/month that I pay for from ICS that it handles perfectly. Very low latency and really decent download and upload speeds. I'll be getting a nighthawk guaranteed if I ever need to get another router 💜
This device works very well. I have TVs, cameras, computers and some lights connected to my Wi-Fi and there is no lag time. It is also very easy to set up. This was definitely a good purchase.