Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Worst router/modem combo I’ve ever used
on February 23, 2022
Posted by: Anonymous
So many issues from the get go. Setting up is a pain. App doesn’t work well. Internet is constantly going out even though we never had issues before switching to this product on top of our ISP confirming nothing on their end has changed. Our 5 WiFi is password protected and obviously requires it to use WiFi. Our 2.4 is asp password protected however it appears as an unsecured network and will let anyone access it without the password. Trying resetting it and closing out of the app to no avail. Would NOT recommend this to anyone! Steer clear!
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Arianna,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. This resource should help you with troubleshooting your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you continue to experience issues while using the NETGEAR Nighthawk App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your product. This resource should help you with troubleshooting your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you continue to experience issues while using the NETGEAR Nighthawk App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very good Router
on February 24, 2022
Posted by: Anonymous
Very big house, lots of stuff and it works great for everyone
Written by a customer while visiting netgear.com
Customer Rating
5
Easy
on February 24, 2022
Posted by: Serg
The set up was as easy as downloading the app, follow the prompts and in a couple of minutes I was able to set my own password and network name.
Written by a customer while visiting netgear.com
Customer Rating
5
Extender
on February 24, 2022
Posted by: Anonymous
My internet works much better. Now every body in the house can play and work smoothly. I’m so happy with this product, I recommend to my neighbor and he get one too.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up.
on February 24, 2022
Posted by: Jonathan Stockmal
My NETGEAR 65 Wi-Fi was easier to set up than to decide which one to buy.
Written by a customer while visiting netgear.com
Customer Rating
1
THE ABSOLUTE WORST PRODUCT
on February 24, 2022
Posted by: Hmallow
Gender:Female
Have had this router for about 2-3 years. Switched from the basic one I got from my internet provider, thinking it would be a great upgrade but I was wrong. I’ve had nothing but issue after issue with it and especially the stupid nighthawk app. I seem to not be the only one with an IOS device that’s been having issues with the admin/password login thing more than usual since the last firmware update. I also can’t figure out why it connects me using anywhere access when I’m at home using the stupid nighthawk app. The WORST purchase I’ve ever made and will be going with another brand. Having to pay for support is ridiculous as well especially when they charge like crazy for their crappy routers. I’ll never ever recommend netgear to anyone ever again.
Response from netgear.comBy Consumer Affairs, February 24, 2022
Hi Hmallow,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We would like to know more about the experiences you are having with the NETGEAR Nighthawk App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We would like to know more about the experiences you are having with the NETGEAR Nighthawk App, please email us your contact information along and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very Well Engineered...
on February 24, 2022
Posted by: batcom
Notable Improvements over prior well designed Equipment...
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on February 24, 2022
Posted by: Noel
I’ve only used it for awhile now but I love this router!!!
Written by a customer while visiting netgear.com