Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,158 Reviews)
Rating breakdown 10,158 reviews
5 Stars
8,110
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Nighthawk
on February 12, 2022
Posted by: Gio S
Liked the nighthawk app being able to control who uses wifi
Written by a customer while visiting netgear.com
Customer Rating
3
Won’t update firmware
on February 12, 2022
Posted by: Anonymous
It seems to work, easy set up but it when you select ‘update firmware’ it always shows “Firmware Check Error”. Every time.
Response from netgear.comBy Consumer Affairs, February 14, 2022
Hi John,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend performing a factory reset on your device, please click on the link for assistance: https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router?language=en_US. After performing a reset, please visit the link here for a manual firmware update link for your device: https://kb.netgear.com/000064284/R6400-Firmware-Version-1-0-1-76.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend performing a factory reset on your device, please click on the link for assistance: https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router?language=en_US. After performing a reset, please visit the link here for a manual firmware update link for your device: https://kb.netgear.com/000064284/R6400-Firmware-Version-1-0-1-76.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup, Great Speeds, and Wonderful App
on February 13, 2022
Posted by: Daniel Christopher Maine
This router has provided all my wants and needs pertaining to Fiber optic internet and it’s signal strength and broadcasting range for both 2.4ghz wifi and 5ghz wifi, I’m sure with Ethernet connections, you’ll actually achieve the speeds your ISP charges you for.
Written by a customer while visiting netgear.com
Customer Rating
5
help is wonderful
on February 13, 2022
Posted by: michelle columbus
our computer went off, we had nothing, we contacted Netgear they rebooted everything starting with our Ipad and thru and thru everything, they were wonderful.
Written by a customer while visiting netgear.com
Customer Rating
5
What I was looking for
on February 13, 2022
Posted by: Heidi
I went with Netgear because my previous modem/router was Netgear and ran steady for four years and was still going but I needed to upgrade to increase my internet speed. I needed Netgear to help me switch the channel on setup and their customer service was A . Since setup I haven’t had to touch it and it hangs out performing it’s job unnoticed.
Written by a customer while visiting netgear.com
Customer Rating
5
New router
on February 13, 2022
Posted by: Anonymous
My internet had been failing numerous times per day for weeks. After blaming the provider, I installed this new router and problem seems to be resolved. I am very happy.
Written by a customer while visiting netgear.com
Customer Rating
5
Router Power
on February 14, 2022
Posted by: Mike
This thing is amazing! We are only paying for small mb internet but we are getting BLAZING FAST SPEEDS! Might as well paint this bad boy red put a lightning bolt on it and call it FLASH!
Written by a customer while visiting netgear.com
Customer Rating
4
AC1750 Review
on February 14, 2022
Posted by: Tim Craig
The unit works really great once you get it set up. I tried for several weeks to set it up unsuccessfully. I downloaded the setup application at least 9 times before the setup completed successfully. The only way I was successful was when I used the application. I really like the way it works now.
Written by a customer while visiting netgear.com