Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Did not extend coverage
on December 22, 2021
Posted by: Michael Bloch
Kept kicking my devices off my wifi signal and did not extend my coverage inside my home at all. Caused my router to reboot frequently and my devices to disconnect. Returned after 2 weeks of trying and finally gave up
Response from netgear.comBy Consumer Affairs, December 23, 2021
Hi Michael,
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an available troubleshooting resource for the NETGEAR WiFi Range Extenders available: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the Mesh Extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an available troubleshooting resource for the NETGEAR WiFi Range Extenders available: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the Mesh Extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on December 22, 2021
Posted by: Paula Cramer
This is our 2nd router in 20 plus years! I would highly recommend Netgear!
Written by a customer while visiting netgear.com
Customer Rating
1
Horrible
on December 22, 2021
Posted by: Peter
Horrible service with multiple shut downs. My games would lag on my gaming computer unlike the previous ASUS router. Plugged the old one back in and intend to get rid of this router. Did not work well at all.
Response from netgear.comBy Consumer Affairs, December 23, 2021
Hi Peter,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Need Better Setup Instructions
on December 23, 2021
Posted by: David Watts
The product itself works great, my only suggestion is to give much better detailed setup instructions; the most difficult part is getting NetGear devices connected to the local network. I sat on hold for 10-15 minutes, and kept messing with this part of the setup and finally figured it out on my own. And that was only because I had the same issue setting up a NetGear router a couple weeks earlier.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on December 23, 2021
Posted by: Coco
This is my second router from Netgear. I am very happy with this product.
Written by a customer while visiting netgear.com
Customer Rating
5
As described
on December 24, 2021
Posted by: Orlando Arrieta
R6400v2 is reliable and boosts wifi speed. You can’t be wrong. Excellent choice
Written by a customer while visiting netgear.com
Customer Rating
2
ARMOR
on December 24, 2021
Posted by: ED COCCI
NEGEAR SHOVES TO MUCH DO MY THROUGH LIKE ARMOR. CUT OFF SEVERAL OF MY SITES I USE FOR WORK. NOT A GOOD PRODUCT.
Written by a customer while visiting netgear.com
Customer Rating
5
pretty good router
on December 24, 2021
Posted by: macy
i have no complaints does everything it needs to do ! quick and easy setup
Written by a customer while visiting netgear.com