Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,160 Reviews)
Rating breakdown 10,160 reviews
5 Stars
8,112
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
tech support was superior
on December 9, 2021
Posted by: Anonymous
I had difficulty establishing the network connection. The specialist worked through it with me until completion. The first specialist was terrible and rude, but the second one was great.
Written by a customer while visiting netgear.com
Customer Rating
1
Disappointing
on December 9, 2021
Posted by: Robyne R Lichtman
Not only was the device less than desired, but the customer support was also !
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on December 9, 2021
Posted by: Y. Lopez
This is the 4th extender I try at my house and the only one that has worked. Extremely satisfied
Written by a customer while visiting netgear.com
Customer Rating
1
AC1750 Extender
on December 9, 2021
Posted by: Ana
After hours of trying to connect extender and help of the technician, I decided to return. The WiFi had not changed from 1 bar on my devices.
Response from netgear.comBy Consumer Affairs, December 10, 2021
Hi Ana,
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an installation and troubleshooting resource available we recommend: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your EX6250 and have already returned it. We have an installation and troubleshooting resource available we recommend: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the extender or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Exactly as expected
on December 9, 2021
Posted by: Timothy Chartier
Have always been satisfied with Netgear products. They always work just how they are supposed to with an efficient design. This one is no exception.
Written by a customer while visiting netgear.com
Customer Rating
5
better signal
on December 10, 2021
Posted by: Deborah Rochelle
The Netgear AC1750 Smart WiFi router has given me a more steady signal than the router provided my Spectrum. Now the tv does not buffer all the time and my computer wi-fi signal is also better.
Written by a customer while visiting netgear.com
Customer Rating
5
Quality
on December 10, 2021
Posted by: Dakota
Easy to use. Makes it easy to understand and comprehend otherwise complicated information about your WiFi set up.
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on December 10, 2021
Posted by: Pejman Ferdosian
I was using xfinity modem router, I switched to netgear modem router is much faster than xfinity modem.
Written by a customer while visiting netgear.com