Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Poor performance
on March 25, 2020
Posted by: Massimo
I am a loyal customer of Netgear products, but after 5 days of use, unfortunately I have decided to return the router. Bad performance and various connection problems, certain due to hardware problems. After the restitution I will try another router, I always think Netgear
Response from netgear.comBy NETGEAR Team, March 25, 2020
HI Massimo,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it.
Netgear Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very pleased
on March 25, 2020
Posted by: Michelle
Since using the mesh extender, I dont get any screen freezes or tv pixelation. I can also get great extended coverage of wifi in my yard.
Written by a customer while visiting netgear.com
Customer Rating
5
SHOULD HAVE BOUGHT SOONER
on March 26, 2020
Posted by: Anonymous
This WiFi extender is absolutely unreal. I bought it for my Xbox.. stream movies and will hop on with the boys every now and then. Haven’t had any problems with connection since I installed. Recommend 10/10
Written by a customer while visiting netgear.com
Customer Rating
1
I wish I could say this helped, but it didn’t.
on March 27, 2020
Posted by: LCU
The problem was not with this item, but rather with my ATT network. My router is also a Netgear product and I was hoping the two would work better together. Service is just so poor.
Response from netgear.comBy NETGEAR Team, March 27, 2020
Hello LCU,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear mesh WiFi extender
on March 30, 2020
Posted by: Anonymous
One of the best extender I have ever owned and used. Would 100% recommend. Easy setup and installation.
Written by a customer while visiting netgear.com
Customer Rating
5
Great for xbox
on March 30, 2020
Posted by: Carlos mazquiaran
I recently change my nergear router for the xr300 pro gaming router, the QoS feature is easy to use and works great with my xbox, no lag during hours of online gaming
Written by a customer while visiting netgear.com
Customer Rating
2
Loses it’s Connection to Internet Periodically
on April 1, 2020
Posted by: S Banner
I really liked how easy it was to setup. The Nighthawk application is convenient. I am however disappointed as the router is dropping its connection to the cable modem at least daily and somedays multiple times. This is particularly discouraging as we’re quarantined and I depend on the Internet for my work. And, I cannot drive to the store to return the router. Help!
Response from netgear.comBy NETGEAR Team, April 2, 2020
Hi S Banner,
We are sorry to hear that you have experienced a difficult time with the connectivity on your Nighthawk router. I have linked a resource that will help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Thank you,
NETGEAR Team
We are sorry to hear that you have experienced a difficult time with the connectivity on your Nighthawk router. I have linked a resource that will help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Never able to connect it to router
on April 12, 2020
Posted by: Cudaboone
Gender:Male
Router link LED or Client link LED have never Come on! At least 25 attempts. Finally gave up trying! Have new router Fido’s g3100.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, April 13, 2020
Hello Cudaboone,
We have included a link to the setup guide.
https://www.downloads.netgear.com/files/GDC/EX6250/EX6250_QSG_EN.pdf
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We have included a link to the setup guide.
https://www.downloads.netgear.com/files/GDC/EX6250/EX6250_QSG_EN.pdf
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com