Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,160 Reviews)
Rating breakdown 10,160 reviews
5 Stars
8,112
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Easy peasy
on September 9, 2021
Posted by: Anonymous
I am not a tech savvy person so I was anticipating a challenge after this purchase but the netgear set up was very simple from start to finish.
Written by a customer while visiting netgear.com
Customer Rating
4
Wrong one
on September 9, 2021
Posted by: John Meissner
Bought a Netgear and hooked it up. Stuff isn’t working. Need to return and get a different one
Written by a customer while visiting netgear.com
Customer Rating
1
Terrible Router
on September 9, 2021
Posted by: Fred
When we first purchased the router a little over a year ago, it required resetting at least weekly. This has gotten progressively worse. Yesterday I had to be reset 3 times over a 5 hour period. This is the worst router we’ve ever owned.
Response from netgear.comBy Consumer Affairs, September 9, 2021
Hi Fred,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US.
Additionally, we have a firmware update for your R6400 which includes a few bug fixes, it was released as recently as 7-28-21: https://kb.netgear.com/000063853/R6400-Firmware-Version-1-0-1-74.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US.
Additionally, we have a firmware update for your R6400 which includes a few bug fixes, it was released as recently as 7-28-21: https://kb.netgear.com/000063853/R6400-Firmware-Version-1-0-1-74.
If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and fast
on September 9, 2021
Posted by: J. Fischer
Set up was simple and fast. No issues connecting using the app.
Written by a customer while visiting netgear.com
Customer Rating
5
just bought and set it up
on September 9, 2021
Posted by: JN
It works perfectly. I was able to figure it out and how to connect it to my wifi. Now I have coverage throughout my whole home and garage!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up, great app interface!
on September 9, 2021
Posted by: Paresh
The app makes it so convenient to monitor and manage wifi settings and usage
Written by a customer while visiting netgear.com
Customer Rating
5
Great product at a reasonable price!
on September 9, 2021
Posted by: Anonymous
Works great and is exactly what we needed for wifi at our house! Good price point and is compatible with our internet provider.
Written by a customer while visiting netgear.com
Customer Rating
4
Good Router for the price
on September 10, 2021
Posted by: Anonymous
This is a good router at a great price. It works well with Comcast Xfinity. Glad I decided to purchase it rather than lease one from the cable company. Set-up was pretty straight forward as well!
Written by a customer while visiting netgear.com