Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,175 Reviews)
Rating breakdown 10,175 reviews
5 Stars
8,124
4 Stars
1,272
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
3
Unable to log into genie app
on August 2, 2021
Posted by: Christina
Router works ok seems to overload quicker than the older Motorola we had. I bought this to be able to time each device, which I’m unable to do. I can’t log into the app, it’s unable to identify the router.
Response from netgear.comBy Consumer Affairs, August 2, 2021
Hi Christina,
Thank you for your review. Please check out this troubleshooting resource: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
Also, please check the firmware version. If your version is not up to date, please contact your ISP. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
If you need assistance please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review. Please check out this troubleshooting resource: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
Also, please check the firmware version. If your version is not up to date, please contact your ISP. https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-modem-router.
If you need assistance please contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1750
on August 2, 2021
Posted by: Darian Lawrence
I just purchased the Netgear AC1750 router/modem combination and it works leaps and bounds over the equipment I was using from Comcast/Xfinity. If I have any connection drops, it reconnects in seconds, not minutes! I’m glad I purchased my own Netgear equipment as it is far more reliable than leased equipment through my internet service provider.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on August 2, 2021
Posted by: Michael Sterns
I’ve used a bunch of routers in my day, but this one is super user friendly and can handle the speed. Set up was a breeze and I love being able to use an app to check my speed
Written by a customer while visiting netgear.com
Customer Rating
5
Great Help
on August 2, 2021
Posted by: Tigger
Since we live in an area where our internet speed is very slow and our home is spread out, we needed help to extend our wifi. The NEATGEAR Mesh Extender has made it possible for this to happen. Our guests are very happy.
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic
on August 2, 2021
Posted by: Anonymous
I replaced my Xfinity modem/router with the Netgear C6300v2. What a difference. On my Xbox I was getting download speeds of 170s on the Xfinity modem even with my plan speed of 400. When I upgraded to the Netgear I now get any where from 650 to 700s. My web pages load lightening speed on my iPhone, iPad and computer. I would recommend this to anyone. It works great with Xfinity. My daughter also has one on Spectrum and has great results also.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear cable modem
on August 2, 2021
Posted by: Anonymous
Easy set up and I get my full speeds on all devices
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic
on August 2, 2021
Posted by: Anonymous
I replaced my Xfinity modem/router with the Netgear C6300v2. What a difference. On my Xbox I was getting download speeds of 170s on the Xfinity modem even with my plan speed of 400. When I upgraded to the Netgear I now get any where from 650 to 700s. My web pages load lightening speed on my iPhone, iPad and computer. I would recommend this to anyone. It works great with Xfinity. My daughter also has one on Spectrum and has great results also.
Written by a customer while visiting netgear.com
Customer Rating
1
Still Not Working
on August 2, 2021
Posted by: Michael DeRhone
Several calls to support, 2 hangups, still not able to obtain IP address. Save your money, buy something else!
Response from netgear.comBy Consumer Affairs, August 3, 2021
Hi Michael DeRhone,
Thank you for your feedback. Please check out this WiFi Range Extender setup guide, with guided assistance: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you still need assistance, please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Thank you for your feedback. Please check out this WiFi Range Extender setup guide, with guided assistance: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US.
If you still need assistance, please email us your contact information along with your case number and a link to your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com