Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Not easy to set up and not happy w/performance
on March 20, 2020
Posted by: joe
Had it working fine then speed fell from 220 to 60. help line had me change a bunch of settings on the router. Now only my one laptop gets 220 and others are at 60.
Response from netgear.comBy NETGEAR Team, March 20, 2020
HI Joe,
Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works great with spectrum
on March 20, 2020
Posted by: Edward Gross
I was really upset with spectrum till I got this pro gaming router now I get the speed I’m paying for
Written by a customer while visiting netgear.com
Customer Rating
1
Not as powerful as described
on March 21, 2020
Posted by: Diane
The router was supposed to be powerful but it was not as described, also was hard to setup, app keep giving me error messages saying could but connect... had to return
Response from netgear.comBy NETGEAR Team, March 24, 2020
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity on your router. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Tedious
on March 21, 2020
Posted by: Gene Cook
Router/modem works fine. The admin access and instruction are junk. Still cannot access the admin area to change passwords. Just tedious, wish I had stuck with Google.
Response from netgear.comBy NETGEAR Team, March 24, 2020
We understand that you have been having a difficult time with your router and we would like to look into some of the support opportunities that we have available on our support pages.
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you,
NETGEAR Team
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Poor performance
on March 25, 2020
Posted by: Massimo
I am a loyal customer of Netgear products, but after 5 days of use, unfortunately I have decided to return the router. Bad performance and various connection problems, certain due to hardware problems. After the restitution I will try another router, I always think Netgear
Response from netgear.comBy NETGEAR Team, March 25, 2020
HI Massimo,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it.
Netgear Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
5
Very pleased
on March 25, 2020
Posted by: Michelle
Since using the mesh extender, I dont get any screen freezes or tv pixelation. I can also get great extended coverage of wifi in my yard.
Written by a customer while visiting netgear.com
Customer Rating
5
SHOULD HAVE BOUGHT SOONER
on March 26, 2020
Posted by: Anonymous
This WiFi extender is absolutely unreal. I bought it for my Xbox.. stream movies and will hop on with the boys every now and then. Haven’t had any problems with connection since I installed. Recommend 10/10
Written by a customer while visiting netgear.com
Customer Rating
1
I wish I could say this helped, but it didn’t.
on March 27, 2020
Posted by: LCU
The problem was not with this item, but rather with my ATT network. My router is also a Netgear product and I was hoping the two would work better together. Service is just so poor.
Response from netgear.comBy NETGEAR Team, March 27, 2020
Hello LCU,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com