Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,161 Reviews)
Rating breakdown 10,161 reviews
5 Stars
8,113
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
3
Some interruptions in service daily.
on May 14, 2021
Posted by: Steve Schaetz
Inconsistent speeds and pauses. Little improvement from the 10 modem and router it replaced.
Response from netgear.comBy Consumer Affairs, May 18, 2021
Hi Steve Schaetz,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Internet “unstable”
on May 15, 2021
Posted by: Anonymous
We have Comcast with 300mbps and are being given “internet unstable” messages while freezing up on Zoom calls. Could this be a problem with the router?
Response from netgear.comBy Consumer Affairs, May 17, 2021
Hi Rich Lynch,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works for me
on May 15, 2021
Posted by: Anonymous
My internet would not reach my garage where I park my Tesla so I couldn’t get software updates. My Netgear extender solved the problem
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 Review
on May 15, 2021
Posted by: Tom
This product is excellent in the sense of being able to receive the Internet connect from the coaxial cable and subsequently have the ability to hardline it to 4 other devices as well as put out a 2.4 and 5 GHz to the wifi connection. This allows me to have a fast connection on devices in the office via Ethernet cable and wifi, as well as a connection that is good enough to supply internet to smart tvs and phones throughout the house
Written by a customer while visiting netgear.com
Customer Rating
3
Unit goes offline
on May 15, 2021
Posted by: Anonymous
The unit has to be periodically reset as it stops sending WiFi signal.
Response from netgear.comBy Consumer Affairs, May 17, 2021
Hi Marco Marquez,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works better than i expected
on May 15, 2021
Posted by: Anonymous
Bought it to get bettwr performance on my new setup and it honestly does really well. Everything runs fast and efficiently.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup and super fast
on May 15, 2021
Posted by: Drew
Setting this modem up was fairly easy. I love how I can customize the wifi settings and that it has 2 separate wifi to connect to with the 2.4 and 5G. It has been working great by giving me speeds OVER 200mbps even though I only pay for 200 mbps. I would highly recommend this product to anyone.
Written by a customer while visiting netgear.com
Customer Rating
5
It’s working!
on May 16, 2021
Posted by: L Irby
It’s working as expected! It was easy to connect to my extender. The only suggestion is to include a flowchart of the setup steps. I’m a visual learner.
Written by a customer while visiting netgear.com