Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,161 Reviews)
Rating breakdown 10,161 reviews
5 Stars
8,113
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
3
Not bad for the price
on April 16, 2021
Posted by: Cgt6
I bought this for use in a flat that serves as my home away from home. Easy setup and it works fine. However, the bright lights are annoying in my room, and exceptionally frustrating is it lacks a WPS button to permit easy access for devices. It seems to have no pebble so far with the 10 devices I use.
Response from netgear.comBy Consumer Affairs, April 16, 2021
Hi Cgt6,
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good job
on April 16, 2021
Posted by: Ed carp
Very good job on this product. Works well and super easy to set up with the Nighthawk Ap.
Written by a customer while visiting netgear.com
Customer Rating
4
Good overall choice
on April 16, 2021
Posted by: Rick Kennis
Setup was a little bit of an obstacle, but great working product once ready to go.
Written by a customer while visiting netgear.com
Customer Rating
5
Works like a charm
on April 16, 2021
Posted by: Blanks
Was tired of slow connections with all the connected devices in my home. Upgraded to this new router/modem combination and it works perfect.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product. Easy installation.
on April 16, 2021
Posted by: Jeff Rayburn
This is a great modem. Installation and set up was made easy by the support specialist.
Written by a customer while visiting netgear.com
Customer Rating
5
PERFECT ADDITION
on April 17, 2021
Posted by: KATHRYN
Great addition to my modem in boosting my streaming experience!!!!
Written by a customer while visiting netgear.com
Customer Rating
3
Works but not as well as I thought it would
on April 17, 2021
Posted by: Courtney Mitchell
I have the highest speed internet I can purchase. But if just my full family is home watching tv playing on their phones streaming speed slows to significantly to the point where picture clarity is horrible y the he rating said it was best for homes and up to 25 devices well I’m here to tell you if I have on all devices at home the router does not do any justice I might as well use my cell phone data because the internet is so slow
Response from netgear.comBy Consumer Affairs, April 19, 2021
Hi Courtney Mitchell,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at netgearteam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
defective product
on April 17, 2021
Posted by: Kathi
After spending over an hour on the phone with the tech person, they finally said the product was obviously defective and I needed to return it to the store. I just would not get me connected to the internet for more than 15 seconds. I returned it to the store and purchased a different Netgear product which works just fine and it only took a short while to get it hooked up and working.
Response from netgear.comBy Consumer Affairs, April 20, 2021
Hi Kathi,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com