Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Horrible
on February 17, 2020
Posted by: jpeck
Gender:Male
Length of ownership:6 months
Cannot use new browser to get to config. can only use IE and even then I cannot get regular access to my config. using with spectrum/charter
Config is so slow its unusable. continued prompts for credentials. cannot get in to router to make congif changes.....just plain awful. Wish I would not have purchased
Config is so slow its unusable. continued prompts for credentials. cannot get in to router to make congif changes.....just plain awful. Wish I would not have purchased
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, February 18, 2020
Hi jpeck,
You should have no issues logging into the web user interface. I have linked a resource on how to do that below:
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
You should have no issues logging into the web user interface. I have linked a resource on how to do that below:
https://kb.netgear.com/980/How-do-I-log-in-to-my-NETGEAR-home-router
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
Returned it
on February 24, 2020
Posted by: rfriendly
Setup was ok but not as easy as promoted. No noticible increase in download or upload speeds vs standard cable tv router. Returned it and bought eero pro. Much happier. Practically set itself up and I’m seeing the speed increase I wanted as well as the range.
Response from netgear.comBy NETGEAR Team, February 24, 2020
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Not satisfied
on March 1, 2020
Posted by: Anonymous
Not satisfied with this product. Could not even use it after numerous attempts to connect using the provided password on my TV. To make matters worse your support team did not attempt to assist, could not relate or understand what my problem was and did not provide me with a solution although I received apologies at least 8 times which was too condescending. Ended returning it and got another router from another company and it is working perfect!
Response from netgear.comBy NETGEAR Team, March 2, 2020
Hello Steven,
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Great modem Router although it drops sometimes
on March 8, 2020
Posted by: Clinzell
Great Modem Router the family loves it. I particularly like the additional bands. That frees up the congestion that occurs when many devices are running and streaming; at times the device drops the net, bit wifi is still present! Go figure, but We love it. Will buy another.
Written by a customer while visiting netgear.com
Customer Rating
3
Xr300
on March 8, 2020
Posted by: Rain
Works ok but still seeing a lot of lag on my systems
Response from netgear.comBy NETGEAR Team, March 9, 2020
Hi Rain,
we are happy to work with you in regard to your connectivity. If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
we are happy to work with you in regard to your connectivity. If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome
on March 9, 2020
Posted by: regina
Was having so much trouble with our internet shutting down for hours at a time. Running slow and having trouble connecting in different parts of the house. Thank you night hawk for solving all these problems. We are extremely happy with our purchase and its performance, we would recommend it to everyone. .
Written by a customer while visiting netgear.com
Customer Rating
5
Superb for gaming!
on March 11, 2020
Posted by: Amanda Leigh
With all the household electronics, Netgear Nighthawk Pro Gaming Wifi router (XR300) is absolutely the best! My family and I really enjoy how fast and reliable your product is for us! Thank you so much!
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on March 12, 2020
Posted by: Emmalee Lemcool
The boys and my boyfriend absolutely love it! No more lagging on their games and I can watch Netflix with my little one.
Written by a customer while visiting netgear.com