Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,161 Reviews)
Rating breakdown 10,161 reviews
5 Stars
8,113
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
3
It’s seems ok
on February 17, 2021
Posted by: Anonymous
Installation is convoluted. Out of box warranty sucks. Extended warranty is expensive and not divulged up front. This is deceptive marketing. Improvements are marginal. Researching other competitors.
Response from netgear.comBy Consumer Affairs, February 24, 2021
Hi Leonard Alvarez,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
great support staff
on February 17, 2021
Posted by: steve
The quick start instructions note that you need the provider to activate the service before you go much further, but that is hard to do without a landline. The support staff helped me a great deal and were polite and patient. It works well and should repay the cost of the rental un 10 months
Written by a customer while visiting netgear.com
Customer Rating
4
Functionality and cost
on February 17, 2021
Posted by: Lorene culler
Not had that long but am pleased with the functionality and purchase price at this time. I had a small Netgear box before that lasted me almost 10 years so when looking for a new one I was only looking at Netgear again. Thank you for a quality product in times that don’t always deliver on that attribute. Blessings
Written by a customer while visiting netgear.com
Customer Rating
3
Router Review
on February 17, 2021
Posted by: John Bergstrom
I was very impressed with the easy installation, but not so much with the performance. The unit appears to be a little unstable and requires frequent resets. It is paired with a Netgear Cable Modem, so I am disappointed with the early results
Response from netgear.comBy Consumer Affairs, February 24, 2021
Hi John Bergstrom,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Love new router!
on February 17, 2021
Posted by: Sabrina
Our Internet is so much faster and we do not drop off at all. Love it.
Written by a customer while visiting netgear.com
Customer Rating
5
EASY SETUP > EXCELLENT SECURITY AND SUPPORT
on February 17, 2021
Posted by: Anonymous
I NOTICED THAT THIS NETGEAR MODEL IS BETTER THAN PREVIOUS ROUTER I HAD,,
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on February 17, 2021
Posted by: Anonymous
Amazing, well built product bringing fast speed and joy to me and my girlfriend in our new apartment
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on February 18, 2021
Posted by: Vlg777
Easy to install and reaches all parts of the house
Written by a customer while visiting netgear.com