Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Works as described
on January 8, 2020
Posted by: Mike G
Bought this mesh WiFi extender to improve the coverage throughout the house and to a Ring doorbell. It was very easy to install and has been working flawlessly. I should have bought one of these years ago.
Written by a customer while visiting netgear.com
Customer Rating
5
NightHawk Gaming Router
on January 11, 2020
Posted by: B Allen
Awesome router so far . Still trying to figure everything out on it as there is so many options you can change to make a better internet connection for your gaming . 10/10 from this guy . Thank you for such an amazing product!
Written by a customer while visiting netgear.com
Customer Rating
1
Disappointed
on January 19, 2020
Posted by: Sylvester
Terrible router, very poor range , couldn’t pick up a signal from attached garage door opener, had reset it every other day because of slow speed, already bought a different type
Response from netgear.comBy NETGEAR Team, January 21, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Doesn’t work
on January 19, 2020
Posted by: George
The cable WiFi modem doesn’t work. Even had the cable company here and it’s nothing on their end.
Response from netgear.comBy NETGEAR Team, January 21, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router - GAMBLER
on January 21, 2020
Posted by: Anonymous
Went from a regular spectrum router to this and also from a WiFi router and modem combo and this is by far the best change I’ve noticed in a lot of different categories mostly with gaming and downloading
Written by a customer while visiting netgear.com
Customer Rating
1
returned AC1750
on January 30, 2020
Posted by: oldman2
After six days of effort I was unable to get this device to a satisfactory level of performance. Unable to switch from bridge mode back to gateway mode; when in bridge mode, unable to see modem performance data; Attached Devices list and Access Control really non-intuitive operation; and the killer, unable to set Domain Name Server service IP.
Response from netgear.comBy NETGEAR Team, January 31, 2020
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set up
on February 2, 2020
Posted by: Dk
This was a quick and easy set up, which is what I appreciate most! And the speed is much faster than my previous router!
Written by a customer while visiting netgear.com
Customer Rating
2
Not as good as Xfinity WiFi performance
on February 2, 2020
Posted by: Adam
I bought this for increased speed and range for my in-law suite about 50 ft from the house. Right next to the router, I got 300 mbps with xfinity router and only 90 mbps with netgear router. At 50 ft I got equal performance at about 45 mbps. Though streaming Netflix had constant buffering with game console at 50 ft. I do get the extended range past that but no speed benefit.
Response from netgear.comBy NETGEAR Team, February 4, 2020
Hi Adam,
We are happy to look into the configuration of your R6400 router to improve the speeds. We have linked the user manual below and please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_07Aug2015.pdf
Thank you.
NETGEAR Team
We are happy to look into the configuration of your R6400 router to improve the speeds. We have linked the user manual below and please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
http://www.downloads.netgear.com/files/GDC/R6400/R6400_UM_07Aug2015.pdf
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com