Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,173 Reviews)
Rating breakdown 10,173 reviews
5 Stars
8,123
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Works great
on October 17, 2020
Posted by: Tim Denton
Had issues with losing signal but now I have no issues at all. With I would of did theirs a long time ago.
Written by a customer while visiting netgear.com
Customer Rating
5
Years of slow wifi fixed!
on October 17, 2020
Posted by: Anonymous
This router instantly boosted our super slow wifi! We can finally stream movies without having to turn off the WIFI on our phones.
Written by a customer while visiting netgear.com
Customer Rating
5
Just what I needed
on October 17, 2020
Posted by: Rod Bonham
The dual band Netgear was just what I needed. I had canceled my internet service that had low speeds and wanted the things included with this product. I particularly like the phone app. Great choice for me.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on October 17, 2020
Posted by: Caryl
Always reliable, just the right amount of speed for me ! Highly recommended ! This is my 2nd Netgear product
Written by a customer while visiting netgear.com
Customer Rating
5
What a great product
on October 18, 2020
Posted by: Danny Baker
User friendly. Easy set-up. Does even better then I expected.
Written by a customer while visiting netgear.com
Customer Rating
2
intermittent
on October 18, 2020
Posted by: Anonymous
bought the nighthawk as sales person said this netgear product would have a broader range and could support my devices. Only 3 devices and cannot connect to the wifi
Response from netgear.comBy Consumer Affairs, October 20, 2020
Hello.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Netgear Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
2
not very reliable
on October 18, 2020
Posted by: William Gerard
Had to call technical support one day after setting this new modem, up as described in manual. Told to remove all cables, unplug power, wait one minute, connect cables in a given order and re-power the modem. This worked, but now I have to do it 1 or 2 times every day. My old modem, a Motorola surfboard lasted 7 years with no problems.
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi William Gerard
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Netgear Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful with easy setup
on October 18, 2020
Posted by: Ken Doiron
The AC1750 was very easy to setup and provides powerful WiFi communication
Written by a customer while visiting netgear.com