Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,173 Reviews)
Rating breakdown 10,173 reviews
5 Stars
8,123
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Easy set up.
on June 3, 2020
Posted by: Debra
Neatgear allowed for easy set up with no IT worries.
Written by a customer while visiting netgear.com
Customer Rating
4
A bit early for it but...
on June 3, 2020
Posted by: Nuri Petty
I have not had this router for a month yet. However, so far, it operates very well. All of our devices are connecting to the router and we are not losing connectivity. I am looking forward to exploring some of the features built into the router. We will see how everything works out.
Written by a customer while visiting netgear.com
Customer Rating
5
Solved my wifi problem!
on June 3, 2020
Posted by: Louise Skillman
Strenghed my wifi signal and eliminated slow speeds in my home!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on June 3, 2020
Posted by: Andy
Easy to setup and got it working quickly. No problems and all platforms connect work great.
Written by a customer while visiting netgear.com
Customer Rating
1
Awful product
on September 2, 2020
Posted by: JohnDoe
This is the worst extender I have ever owned.
I downloaded the app, plugged in the extender, and went through the setup process. Attempting to connect to the network crashed my entire network. Factory reset and try again, same result.
The app is very poor as well because it comes back telling me the password for the network is not correct (which I know it is because I tested a device using the same password) which tells me the app is so poorly programmed it doesn't even know how to interpret a downed network.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 3, 2020
Hi JohnDoe,
Thank you for your review. This resource should help you "troubleshooting NETGEAR WiFi range extenders" To find this resource, one of many others, please login to MyNETGEAR and click support. Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help. Thank you.
Thank you for your review. This resource should help you "troubleshooting NETGEAR WiFi range extenders" To find this resource, one of many others, please login to MyNETGEAR and click support. Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help. Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Difficult, no impossible, to set up
on September 26, 2020
Posted by: Wasted time and going mad
Gender:Male
Length of ownership:1 week
I bought this today and I have spend about 5 hours trying to get it set up. It is obviously difficult to set up. I tried to see if Nighthawk is the way to go, but that Ap made it worse. I kept getting told that it was not able to connect to my existing network, and to connect to Nighthawk. But I wanted an extender not a new router.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 28, 2020
Hi Wasted time and going mad,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing WiFi
on October 6, 2020
Posted by: Anonymous
One of the best internet I’ve had in a long time. The internet is so fast I couldn’t ask for more.
Written by a customer while visiting netgear.com
Customer Rating
5
MY NETGEAR WIFI ROUTER
on October 6, 2020
Posted by: Anonymous
I AM VERY HAPPY WITH MY PURCHASE OF A NETGEAR SMART WIFI ROUTER.
Written by a customer while visiting netgear.com