Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Posted by: Martin 925
Verified Purchase:Yes
It works very well. I have it in my garage. That's not attached to my home.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Not working
on December 1, 2024
Posted by: UnHappy
I had this router for a few years , one day I lost my internet i called Netgear, talked to their tech, he said it was out of warranty, but if i bought a yearly maintenance plan they would of TRIED to get it working again with no guarantee.. I asked why not just buy a new one.. he said my IP address is compromised and i would have same problem.. as of a month later no internet.. I just think their not honest people..
Written by a customer while visiting netgear.com
Customer Rating
5
Good Router
on January 21, 2025
Posted by: Mario N.
I’ve been using the NETGEAR AC1750 Smart WiFi Router (R6400) for a while now, and I’m very impressed with its performance and features. Here's a breakdown of my experience:
Setup
Setup
Setting up the router was incredibly straightforward. NETGEAR's app and instructions are user-friendly, even for those who aren’t tech-savvy. The web-based setup interface is also intuitive and offers advanced customization for experienced users.
Performance
Performance
The dual-band WiFi delivers impressive speeds and stable connections. It easily supports multiple devices streaming, gaming, and browsing simultaneously without lag. I’ve tested it with up to 10 devices, and it performed exceptionally well, maintaining consistent speed across all connections. The router also has a strong range, covering most of my house without any noticeable dead spots.
Design
Design
The design is sleek and modern, with a compact form factor that fits well on a desk or shelf. The LED indicators are helpful but not overly bright, which is great if the router is in a bedroom or living area.
Features
Features
One of the highlights of the AC1750 is its feature set:
Beamforming technology ensures a more focused and faster connection for devices.
USB 3.0 port allows for fast file sharing or printer access.
The NETGEAR Genie app is excellent for monitoring network usage, setting parental controls, and managing connected devices.
Advanced security features like WPA2 encryption and guest networks are reassuring for privacy-conscious users.
USB 3.0 port allows for fast file sharing or printer access.
The NETGEAR Genie app is excellent for monitoring network usage, setting parental controls, and managing connected devices.
Advanced security features like WPA2 encryption and guest networks are reassuring for privacy-conscious users.
Reliability
Over weeks of usage, the router has been rock-solid with no need for frequent reboots. Firmware updates are simple to install, ensuring it stays secure and up to date.
Pros
Pros
Excellent speed and range.
Easy setup and user-friendly interface.
Robust security features.
Great value for the price.
Easy setup and user-friendly interface.
Robust security features.
Great value for the price.
Cons
It lacks WiFi 6 support, which might be a consideration for future-proofing.
The router can get a bit warm with extended heavy usage, though it hasn't affected performance.
The router can get a bit warm with extended heavy usage, though it hasn't affected performance.
Verdict
The NETGEAR AC1750 Smart WiFi Router (R6400) is a reliable and efficient router that delivers excellent performance for medium-sized homes. It’s perfect for families or individuals needing fast and stable WiFi without breaking the bank. While it’s not the most future-proof model, it offers great value for its price.
⭐ Rating: 4.5/5
Would definitely recommend it to anyone looking for a dependable mid-range router.
Written by a customer while visiting netgear.com
Customer Rating
1
Disappointed!
on May 27, 2020
Posted by: karloc
Gender:Male
Length of ownership:3 months
I have been running the XR300 since January and have been having no end of speed issues.
Firstly set up router (fixed ip address) and the needed settings. The speed down dropped to 80ish Mb. After call to support, factory resets, rolling back firmware etc etc. they said replace for new. Returned and got 2nd one - basically did the same thing but I discovered that if I turned wifi off and then back on again (from gui not button on box) then it would go back to proper speeds.
Now a few months on the speed has dropped again back to 80/100 Mb ish down. Trying the wifi off / on no longer gets the speed back.
This is very poor and makes it's a pointless device.An expensive paper weight.
Maybe it does not like the amount of devices attached and it's getting confused. It's a shame as I have been a fan of netgear for years and "upgraded" (may not be the right word) from an older netgear router because despite that one working flawlessly if just could not do more than 250Mb ish throughput.
Maybe it does not like the amount of devices attached and it's getting confused. It's a shame as I have been a fan of netgear for years and "upgraded" (may not be the right word) from an older netgear router because despite that one working flawlessly if just could not do more than 250Mb ish throughput.
I have however come accross reference on the internet to the XR300 not being able to cope if you change the SSID and in particularly changing the network key. As issues have hinted more and more that the wifi is the route of the issue I have changed the SSID and network key back to default (not sure what the guest default was). And I have disabled both the 2.4GHz and 5GHz radios and rebooted the system.
This has now put the speeds to where it should be (500Gb) - finally. As long as I dont ever use the wifi.
BUT as wifi is a big "sales" point of this router it is very very bad that a router at this price point just can't manage decent WAN speed with wifi turned on. I have always been a fan of netgear products but time to start looking at other makes from now on.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
1
Net gear AC 1750 WiFi Mesh Extender
on August 5, 2022
Posted by: Flutiegrin
This was not easy to set up out the box as described. And it nearly ruined our day and nearly messed up our router and current WiFi.
Written by a customer while visiting netgear.com
Customer Rating
1
Horrible Router
on August 24, 2020
Posted by: Darkage
Gender:Male
Length of ownership:3 months
I bought the Router around May 2020. The router stopped working in July. Do not waste your money or time. It does not work and you will not get support. By the time I could return the item because to much time had passed.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, September 1, 2020
Hello Darkage.
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Unworkable
on May 11, 2020
Posted by: George
Had to return the product. It was setup unfriendly!
Written by a customer while visiting netgear.com
Customer Rating
5
AMAZING ROUTER
on March 31, 2020
Posted by: Spencer C
The Nighthawk XR300 is a beast, and it’s the lower end model of the Pro Gaming routers. I can’t imagine the power of the other two, but for my purposes - the XR300 is all I need. I upgraded from an older Nighthawk AC1900 (R7000) that served me well for many years. When I upgraded my internet to GB speeds, and knew the demand for lag-free internet was going to be a must for gaming, day trading, and online school, while also supporting my family’s internet use. The XR300 has NOT disappointed in any of these areas. Physically, it’s almost identical to the AC1900 but the performance increase is under the hood. Besides having extremely responsive, smooth bandwidth, I’d have to say the best part of the router is the setting controls. The interface (DUMAOS) is a significant upgrade from the AC1900. Very aesthetically pleasing and user-friendly application with tutorials and answers readily available. A gamer can easily adjust traffic and prioritize bandwidth to their game, device, or however they see fit - and to top it all off, this can all be completed very simply, regardless of networking knowledge or skills. Initial setup was a breeze, and today the household internet is just as fast and smooth as it was on day one with the XR300. Bottom line: This router was crafted to perform, and it does!
Written by a customer while visiting netgear.com