The router would not fully integrate into a single, seamless network with an R8000 as the primary router. It functioned as an independent network. I spent many hours on the phone with Netgear to try to make it work, and in the end ended up sending it and the R8000 back and bought an Orbi system that works phenomenally well.
Response from netgear.comBy NETGEAR Team, February 11, 2020
Hello,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If there is anything we can do to further help please reach out to us at Netgearteam@netgear.com
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent service
on February 11, 2020
Posted by: Balesnick
Had trouble with every other aspect of connecting my WiFi but netgear resolved the issue immediately
Written by a customer while visiting netgear.com
Customer Rating
5
Made a huge difference
on February 11, 2020
Posted by: Catherine Kurtz
This was such a great purchase.. eliminated all of our WiFi issues immediately. I used to have to reset the router at least once a week.
Written by a customer while visiting netgear.com
Customer Rating
3
Not bad
on February 11, 2020
Posted by: j from colorado
The speeds are fast. Way faster than my previous router, but the signal is not as strong.
Response from netgear.comBy NETGEAR Team, February 11, 2020
Hello,
There are some steps you can take to improve the range. I have linked the resource below: