Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,136 Reviews)
Rating breakdown 10,136 reviews
5 Stars
8,096
4 Stars
1,267
3 Stars
364
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
4
Netgear WiFI Router
on January 24, 2020
Posted by: Terry
This wi fi router works great to power our 3 tvs and smart phones. Also has software to protect from viruses!
Written by a customer while visiting netgear.com
Customer Rating
1
Fried
on January 24, 2020
Posted by: Nathan
Second one that has shut down within a year Devices will connect but no internet. Name of router also reset to default
Response from netgear.comBy NETGEAR Team, January 27, 2020
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
I don’t kniw any
on January 25, 2020
Posted by: Kaldma11
Gender:Male
Length of ownership:1 month
I bought this abiut a month ago thinking that I will get a better network.
But instead a got router with 60ping min and usually 90ping.
Even my huawei router was better than this router I would usually get like 40ping with the old one so I don’t really recommend it to anybody.I ran a speed test too40ms and 8mbs.
But instead a got router with 60ping min and usually 90ping.
Even my huawei router was better than this router I would usually get like 40ping with the old one so I don’t really recommend it to anybody.I ran a speed test too40ms and 8mbs.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, January 27, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on January 25, 2020
Posted by: I Soto.
This product is amazing! Had to replace my old device since we had to add more electronics after the holidays and the old one couldn’t keep up. This new device is everything we could ask for. We are never disconnected from the internet if we are all on it at the same time. It is a breeze to watch a movie all the way through without it buffering. You can download the app to the router and manage all your devices from your phone. The plus is this router allows you to download another app called circle, it lets you put restrictions on your children’s devices so they can stay safe. I will definitely recommend this to my family and friends!
Written by a customer while visiting netgear.com
Customer Rating
1
Can’t get working
on January 25, 2020
Posted by: Tracey C
I had read a lot of good reviews on this product that’s why I went with it but I can’t get it to connect with the wifi and have done everything that I could! I’m sure if I could get it to work it would be great!
Response from netgear.comBy NETGEAR Team, January 27, 2020
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to use great response
on January 25, 2020
Posted by: Julie Chastek
The product was so easy to install. Initially we had issues connecting to the internet but that was a easy solution with their help center. Response time is great.
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on January 25, 2020
Posted by: Jennifer A
Easy set up, basically take it out of the box, download the app and plug it in.
Written by a customer while visiting netgear.com
Customer Rating
5
It works great
on January 25, 2020
Posted by: Dennis Dipert
It seems that we can get the videos on our phone faster and our Google Home works great.
Written by a customer while visiting netgear.com