Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Frequently disconnects
on April 17, 2021
Posted by: Kittu
I bought this modem router as an upgrade to old router. It frequently disconnects so ended up going back to old router
Response from netgear.comBy Consumer Affairs, April 20, 2021
Hi Kittu,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Unreliable
on May 11, 2021
Posted by: AR Nuke
The 2.4ghz channel won’t work, but the 5G channel works fine. Tried everything to fix but still don’t work.
Written by a customer while visiting netgear.com
Customer Rating
1
NO Warranty NO Customer Service
on August 26, 2021
Posted by: Karen
Router portion quit working 93 days after purchase (77 days after Retailer install). Netgear avoided1 year warranty coverage by long holds, reps pretending to not understand English, transferring calls to another department, then hanging up call. If beyond 90 days of purchase date, you must purchase extended tech support to get help by chat, email, or telephone. Their response to warranty replacement is to return item to retail store where purchased. That is not possible as retail store has strict 14 day return policy. Netgear customer support is ZERO!!!
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear review
on July 24, 2022
Posted by: Dale Birmingham
Returned Netgear router after 7 days. Had to reboot it several times a day. Even updated firmware, online help. It would not stay with internet, could not connect devices. So guess I got a bad one.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent speed
on January 3, 2023
Posted by: Darrell Hall
We replace our older Netgear
router with the new AC 1750.
It was a recommendation from the Cable company. Our performance / faster internet.
router with the new AC 1750.
It was a recommendation from the Cable company. Our performance / faster internet.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to instal
on January 4, 2023
Posted by: Joseph cerer
This model is easy to install and provides great coverage.
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable
on January 5, 2023
Posted by: Krutchkid
Reliable fast speeds compared to my previous one. I appreciate the Nigthawk app to control it from my phone, with features such as tracking and guest WiFi. I like having guests over and temporarily turning on guest wifi without a password, all from my phone in seconds.
Written by a customer while visiting netgear.com
Customer Rating
5
A great cable modem router
on January 7, 2023
Posted by: Jungseob Lee
I had to upgrade my cable modem router as I upgraded my internet speed (up to 400Mbps). This Netgear AC1750 modem/router does support this high speed and provides very stable network condition.
Written by a customer while visiting netgear.com