Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,135 Reviews)
Rating breakdown 10,135 reviews
5 Stars
8,095
4 Stars
1,267
3 Stars
364
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
2
Netgear AC1750 Modem/Router
on December 5, 2019
Posted by: Keith
My old N600 worked better than the ac1750. I constantly have to reboot it or the connect disappears while watching tv. I will be returning it.
Written by a customer while visiting netgear.com
Customer Rating
5
Where are the parental controls?
on December 5, 2019
Posted by: Tomc
Gender:Male
Length of ownership:1 year or longer
I have the night hawk app, but don’t have the parental features showing in my app. Please help!
Written by a customer while visiting netgear.com
Customer Rating
2
Modem Died at about 13 months
on December 9, 2019
Posted by: Jonwite
While working it was an ok modem/router. It did not have very good wifi coverage in my 2825 SF house. At 23 months the modem died. Since it has no ethernet input I could not even use it as a router. Very dissatisfied!
Response from netgear.comBy NETGEAR Team, December 9, 2019
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this modem. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this modem. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Bad Connection
on December 15, 2019
Posted by: Anonymous
This WiFi extender works for but it always disconnects by itself. Continues to disconnect my phone
Written by a customer while visiting netgear.com
Customer Rating
3
Ok
on December 18, 2019
Posted by: Scott parmer
There know where you get someone how to set it up. And run static ips you want be able to use the gaming features. You can run wireless and use them but not wired. I watch some review on it and it sounded great but when got it up and running I couldn’t get but a nat 2 connection also wasn’t able to get on the crew 2 server’s. I still messing with it for my wireless stuff bye it’s not worth 150 I got it for 89.
Response from netgear.comBy NETGEAR Team, December 18, 2019
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Range
on December 22, 2019
Posted by: Sravan
Was considering getting a mesh router system for my house, but this router was more than enough for my needs. It has more than enough range and the signal strength is always great!
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on December 22, 2019
Posted by: Jillebean78
Took a little while to get connected but once it did. It works great. Great product.
Written by a customer while visiting netgear.com
Customer Rating
5
Works better than more expensive predecessor
on December 22, 2019
Posted by: Len Kachinsky
The Netgear easily covers our 2000 sq foot house without an extender. No problems with losing internet like its predecessor Linksys router.
Written by a customer while visiting netgear.com