Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
disgusted
on March 24, 2021
Posted by: b starr
This cable modem constantly disconnected from the cable signal. I spent countless days and hours with technical support. After wasting hours of my time, I was told to return the box for another one. They refused to give me a refund. I also was disconnected from the phone line about four times. Words cannot describe how disgusted I am with this company.
Written by a customer while visiting netgear.com
Customer Rating
5
Finally something works
on March 30, 2021
Posted by: TH
My partner and I have been trying to find an extender for our home that covers the dead zones for years. We finally found this and I am glad we tried it out because everything in the home is finally running smoothly. Thanks NETGEAR!
Written by a customer while visiting netgear.com
Customer Rating
1
eXCELLENT CHOICE AND RECOMMEND IT
on March 31, 2021
Posted by: Anonymous
THE NETGEAR IS AN EXCELLENT PRODUCT IT GIVES ME CONFIDENT TO STREAM WITHOUT AND HASSEL.
Written by a customer while visiting netgear.com
Customer Rating
1
Works well...when it works
on April 4, 2021
Posted by: Frank B
The signal on this device is not as strong or reliable as previous models. The 2.4 channel kept dropping, and while showing available it would not connect unless the router was reset. This happened several times a day. I returned the router.
Response from netgear.comBy Consumer Affairs, April 6, 2021
Hi Frank B,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Good
on April 30, 2021
Posted by: Anonymous
Its too early to fully judge, but the early signs show that it is a definite upgrade instructions were good, but to set up, it does require phone conversations with both your ISP and Netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on May 3, 2021
Posted by: Anonymous
Simple, easy to set up, super fast internet and WiFi - Connected to Comcast with no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
very fast and strong connection
on May 11, 2021
Posted by: Eli Bean
since i got this it has been a very good router and it’s kept a stable connection for gaming and streaming shows or movies with no interruptions.
Written by a customer while visiting netgear.com
Customer Rating
1
Constantly Dropped WiFi Connection
on May 19, 2021
Posted by: cptmusket
I installed this unit with my cable service, internet only. The WiFi constantly dropped service throughout the day. The unit was not overloaded, as only 2 computers were connected over WiFi at one time. Searching the internet found that this was a known issue with this router for several years, and still has not been fixed. Replaced with a different brand, and WiFi connection works flawlessly. Stay away from this router - history of poor performance.
Written by a customer while visiting netgear.com