Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Worst experience possible
on May 20, 2020
Posted by: Anonymous
I wanted to upgrade from old 100 Mbps. I purchased the Netgear AC1750 to upgrade to access the upwards of 500 Mbps my ISP delivers. After multiple setting changes and six hours of troubleshooting phone calls between myself, my ISP, and Netgear the Netgear rep gave up and said the modem was not working and to return it. Just my luck I can’t find the receipt so I have a new paper weight.
Response from netgear.comBy NETGEAR Team, May 22, 2020
HI David,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on June 2, 2020
Posted by: Pedro de Vera
I have had no issues since I purchased this router. I boot it once a month as I do all routers and no issues. It was really easy to set up. All routers I have ever purchased had been by NETGEAR.
Written by a customer while visiting netgear.com
Customer Rating
1
Showing no results
on January 29, 2021
Posted by: Lakethia Billingsley
This hasn’t worked for me at all.When Screaming I’m still getting a lot of buffering. So far this has been a wast of money.
Response from netgear.comBy Consumer Affairs, January 29, 2021
Hi Lakethia Billingsley,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
A must have for war zone
on January 30, 2021
Posted by: Emmet
I have only ever only used the Basic set up the Internet company provided me. After blowing several Brain aneurysms watching the kill cam for war zone I finally decided to do something about it. I’m not a great player I would be lucky to get a win a week but after getting this router im getting a win a day! Getting this has saved my life lol.
Written by a customer while visiting netgear.com
Customer Rating
1
Disappointed
on February 8, 2021
Posted by: NotGear
Extender repeatedly couldn’t find my WiFi even though other devices at home could. I twice reset and then set up but had the same results. I’m returning for a refund.
Written by a customer while visiting netgear.com
Customer Rating
1
2 weeks later and still doesn’t work right
on March 17, 2021
Posted by: Billsimone
Waiting for Netgear to help get it working. Seems they tried everything and still not right. Now after unknown time on phone with techs waiting for “SR Tech to call me?
Written by a customer while visiting netgear.com
Customer Rating
1
PING ATTACKS
on March 23, 2021
Posted by: Anonymous
Ran for 2 hours before started have no upload speeds due to ping attack. Reinstalled the ac1600 I had upload speeds came back and ping attacks stopped. Wish I would have just saved the money and never bought the ac1750. A refund would be awesome.
Written by a customer while visiting netgear.com
Customer Rating
1
Had to return
on March 28, 2021
Posted by: Anonymous
The item I bought would not connect to my service provider. It took 2 days and 5 people to finally tell me to get a new one.
Written by a customer while visiting netgear.com