Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Great router
on January 21, 2021
Posted by: DustyReames
This router is amazing! So easy to set and use and the WiFi boost over what I had is amazing! The securities and scan it does is even better
Written by a customer while visiting netgear.com
Customer Rating
5
Very good Wi-Fi
on January 22, 2021
Posted by: Eris
I got this Wi-Fi a month ago and so far I like it we have Internet every were at home
Written by a customer while visiting netgear.com
Customer Rating
5
Relieved to have effective WiFi
on January 24, 2021
Posted by: Lisa Broker
It was very easy to set up. It is compatible with all my different electronics. It is immediately effective and I do not lose any Wi-Fi connection. I am very relieved to have an efficient piece of equipment to run my electronics.
Written by a customer while visiting netgear.com
Customer Rating
5
COVID godsend
on February 2, 2021
Posted by: COVID teacher and parent
With all of us at home for work and school and simultaneous Zoom calls, this was the fix we needed to take full advantage of our existing internet plan. I love the app, which can test connectivity speeds, and allows me to pause those devices we forget are always connected (hello smart home devices). Now we know the problem was not the speed of our internet plan, but that our modem/router combo was just overwhelmed in our new normal.
Written by a customer while visiting netgear.com
Customer Rating
1
Don't update out of warranty-Update Bricked router
on February 7, 2021
Posted by: CJames
Gender:Male
Length of ownership:1 year or longer
I bought this about two years ago. Netgear came highly recommended. It was a little expensive but was packed with features that made the little extra expense reasonable. The app seem was nice for setup and periodic adjustments. However, I ran the update from the app a couple days ago and, Voila! I get my very own Netgear brick. That is the long story short. Basically I ran the update and the power light turned to a flashing amber for 3 days straight because disrupting the update would cause an issue like bricking the router. The blinking amber according to the manual is update in progress/factory reset button has been pushed. I figured nothing a little tech support call couldn't fix....I call the number and can't even connect to a human being without paying because the warranty has expired. Hmmm...guess you shouldn't update outside of the warranty period of 90 days. I'll get my update. A new router and it certainly will not be a Netgear. Terrible experience with this, I thought a company with such high recommendation would be better. I thought wrong.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 13, 2021
Hi CJames,
Thank you for your feedback. We will look into the support opportunities with you. Please email us at NetgearTeam@netgear.com with your phone number and time zone.
Thank you.
Thank you for your feedback. We will look into the support opportunities with you. Please email us at NetgearTeam@netgear.com with your phone number and time zone.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Was Great in first 8 months BUT now......
on February 13, 2021
Posted by: Anonymous
I brought it 8 months ago, it was working fine and providing close to 100% of my subscribed speeds. However, after I upgraded to 1Gbps. The router's 5G WiFi only had 40-60 Mbps upload and ~100 Mbps dowload and some times both would be less than ~50Mbps and super unstable. The LAN connection was no different. Only reaching ~100Mbps if lucky. Tried on/off, resetting, downgrade of firmware. But nothing seems to work. Hopeful netgear support is able to help. Trying to reach them.
Written by a customer while visiting netgear.com
Customer Rating
2
Not as good as they say
on February 18, 2021
Posted by: Anonymous
It was said that this router was suppose to improve ping and latency. It does nothing different in fact it’s been making my ping a whole lot worse. I’ve done everything I could to improve it and nothing is working and it’s not like I don’t understand these routers cause I do. It’s just a waste of money.
Response from netgear.comBy Consumer Affairs, February 22, 2021
Hi Jose Sandoval Jr,
Thank you for your review. We would like to look into the issue with you, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for your review. We would like to look into the issue with you, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Good fit
on February 25, 2021
Posted by: Elizabeth B
Bought to replace rental cable company box. Working well. Will have paid for itself in less than s year.
Written by a customer while visiting netgear.com