Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
4
NETGEAR® AC1750
on December 11, 2020
Posted by: Brian
Updated to this modem router for xfinity with hope of increased speed. But still not blazing fast. Stays connected most of the time. Average.
Written by a customer while visiting netgear.com
Customer Rating
1
Terrible
on December 11, 2020
Posted by: Anonymous
I can’t connect to my devices it won’t recognize my password. I call for help
Response from netgear.comBy Consumer Affairs, December 15, 2020
Hi Steven Oakes,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Piece of Junk
on December 18, 2020
Posted by: SJL Steve
Gender:Male
Length of ownership:6 months
Constantly restarts without any rhyme or reason. Called customer support and they were zero help. Sent me another device and the exact same problem - I had to pay for shipping. Google searched it and others are having the same problem with no resolution. The LAST Netgear product I will ever buy!
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on December 31, 2020
Posted by: Javier
This router is one of a kind. It really manages and gives me what I need.
Written by a customer while visiting netgear.com
Customer Rating
5
Flawless Connection
on January 2, 2021
Posted by: Ceri
I am amazed at the connection this product has. It even extends outside of my home. For the first time, I can actually sit at the table outside and work while enjoying nature.
Written by a customer while visiting netgear.com
Customer Rating
1
Going bad
on January 4, 2021
Posted by: Bruce shepley
My modem is not working right a lot of times it takes about ten different times to connect to it I would love to get a new one but don’t have the money for it but I have to have it to do my college work.
Response from netgear.comBy Consumer Affairs, January 6, 2021
Hi Bruce shepley,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
R6400
on January 4, 2021
Posted by: Anonymous
Not much to say as it did not work out of the box.
Response from netgear.comBy Consumer Affairs, January 6, 2021
Hi Ed Grimshaw,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Weak signal
on January 6, 2021
Posted by: Anonymous
Had a older netgear .Thought we needed an upgrade. This was a mistake.
Response from netgear.comBy Consumer Affairs, January 7, 2021
Hi Mark Campbell,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com