Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Better than befor
on October 27, 2020
Posted by: Jon sipes
I had an old router that was about 8 years old and at
Written by a customer while visiting netgear.com
Customer Rating
5
Big improvement
on October 29, 2020
Posted by: Ashley
I saw a big improvement with this router! Everything runs smoothly and without the lag I had before!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk for the win!
on October 31, 2020
Posted by: Anonymous
I was having so many issues with my comcast router always getting dropped and lagging to the point I could not play video games at all. Even if I hard lined in I was only able to get 30-60mbps with my new night hawk I was able to get 200-400mbps! “My speed plan is 600mbps”. One happy camper here “no pun intended”
Written by a customer while visiting netgear.com
Customer Rating
1
Random outages
on November 1, 2020
Posted by: Anonymous
I lost power and now ever since my wifi has been going in and out. Factory reset did not resolve the issue. My original issue was that after power outage, my 2.4ghz network was not discoverable. After troubleshooting steps, I was left with factory reset modem, and random outages for 5 minutes. And I work from home.
Response from netgear.comBy Consumer Affairs, November 2, 2020
Hi Daniel Quattrocchi,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Absolutely junk
on November 9, 2020
Posted by: Chris
Tried everything to get this router to work and after an hr and half waiting for tech support i ended up returning the router
Response from netgear.comBy Consumer Affairs, November 10, 2020
Hi Chris,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Did not Work
on November 11, 2020
Posted by: Anonymous
Despite spending 2 hours with Tech Support Router did not work. Returned and bought a different brand
Response from netgear.comBy Consumer Affairs, November 12, 2020
Hi Dave Baxter,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Worth every penny
on November 11, 2020
Posted by: Heather
This product works phenomenally. I was hardly getting any wifi in the upstairs portion of my home. Once I hooked this up the speed of wifi I now get upstairs is unbelievable. I also love that there is a user-friendly app that made the process very simple.
Written by a customer while visiting netgear.com
Customer Rating
5
very affordable and dependable
on November 11, 2020
Posted by: Jason
This Netgear extender is amazing and does everything I needed it to do. Serves my whole basement perfectly!!!!
Written by a customer while visiting netgear.com