Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Does Not Last Long
on September 8, 2020
Posted by: DaveSelke
Length of ownership:1 year or longer
I purchased it in July 2019. Since the end of Aug 2020 I constantly lose internet connectivity. Mine started acting up one year and one month after the date of purchase. Of course the warranty is only for one year. I've never had a router crap out on me so quickly.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, September 9, 2020
Hi DaveSelke,
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
C6300 Modem and Router
on October 6, 2020
Posted by: Bryan Mangrich
I have used this modem and router for years and it continues to perform without any issues. If you’re looking to get away from your cable companies modem this is a perfect solution! Easy setup and east to use!
Written by a customer while visiting netgear.com
Customer Rating
3
Upgrading
on October 9, 2020
Posted by: Shanell
Thinking about upgrading but I love the features that come with the app. I lose signal all the time though
Response from netgear.comBy Consumer Affairs, October 12, 2020
Hi Shanell,
Thank you for the feedback. If you have questions on your next NETGEAR product please email us at Netgearteam@netgear.com
Thank you
Thank you for the feedback. If you have questions on your next NETGEAR product please email us at Netgearteam@netgear.com
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
This Mesh Extender is the way to go!
on October 10, 2020
Posted by: Jo B
I bought this because of so many dead spots in my WiFi. Once I installed it...no more dead spots! I even have WiFi outside. Highly recommended.
Written by a customer while visiting netgear.com
Customer Rating
5
Best wifi out there.
on October 11, 2020
Posted by: Anonymous
I had to update my wifi extender because my old one stop working. And let me tell you it was probably the best thing ever. Because now my internet runs so much smoother. And it also makes it one wifi instead of three different ones which is great with the mesh tech. Best upgrade I’ve done so far.
Written by a customer while visiting netgear.com
Customer Rating
1
Very disappointed
on October 14, 2020
Posted by: Ghuerta
I purchased this for my new internet service since I didn’t want to rent one from my internet provider. Once I had my internet set up I tried to set my alarm system and the modem had a setting that would not let my alarm connect... called Netgear and was in the phone for about 45 minutes and the person helping me told me I had to call the Internet provider and he couldn’t do anything.... returned it to the store got a different brand and it all a works now.
Response from netgear.comBy Consumer Affairs, October 15, 2020
Hi Ghuerta,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
1
Don’t buy
on October 17, 2020
Posted by: Amc
Have been having nothing but problems with my internet since we installed netgear. Would not recommend. Also, the nighthawk app doesn’t work either. Very upset about this product. Going to try to return.
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi Amc,
Thank you for the feedback on your NETGEAR Modem router. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for the feedback on your NETGEAR Modem router. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Great, however slow sometimes.
on October 20, 2020
Posted by: Anonymous
The router is fast and simple to set up, it has been pleasing considering the price of it. There have been times where it has been inconvenient but they were easily solved.
Written by a customer while visiting netgear.com