Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Best wifi out there.
on October 11, 2020
Posted by: Anonymous
I had to update my wifi extender because my old one stop working. And let me tell you it was probably the best thing ever. Because now my internet runs so much smoother. And it also makes it one wifi instead of three different ones which is great with the mesh tech. Best upgrade I’ve done so far.
Written by a customer while visiting netgear.com
Customer Rating
1
Very disappointed
on October 14, 2020
Posted by: Ghuerta
I purchased this for my new internet service since I didn’t want to rent one from my internet provider. Once I had my internet set up I tried to set my alarm system and the modem had a setting that would not let my alarm connect... called Netgear and was in the phone for about 45 minutes and the person helping me told me I had to call the Internet provider and he couldn’t do anything.... returned it to the store got a different brand and it all a works now.
Response from netgear.comBy Consumer Affairs, October 15, 2020
Hi Ghuerta,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
1
Don’t buy
on October 17, 2020
Posted by: Amc
Have been having nothing but problems with my internet since we installed netgear. Would not recommend. Also, the nighthawk app doesn’t work either. Very upset about this product. Going to try to return.
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi Amc,
Thank you for the feedback on your NETGEAR Modem router. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for the feedback on your NETGEAR Modem router. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Great, however slow sometimes.
on October 20, 2020
Posted by: Anonymous
The router is fast and simple to set up, it has been pleasing considering the price of it. There have been times where it has been inconvenient but they were easily solved.
Written by a customer while visiting netgear.com
Customer Rating
5
Better than befor
on October 27, 2020
Posted by: Jon sipes
I had an old router that was about 8 years old and at
Written by a customer while visiting netgear.com
Customer Rating
5
Big improvement
on October 29, 2020
Posted by: Ashley
I saw a big improvement with this router! Everything runs smoothly and without the lag I had before!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk for the win!
on October 31, 2020
Posted by: Anonymous
I was having so many issues with my comcast router always getting dropped and lagging to the point I could not play video games at all. Even if I hard lined in I was only able to get 30-60mbps with my new night hawk I was able to get 200-400mbps! “My speed plan is 600mbps”. One happy camper here “no pun intended”
Written by a customer while visiting netgear.com
Customer Rating
1
Random outages
on November 1, 2020
Posted by: Anonymous
I lost power and now ever since my wifi has been going in and out. Factory reset did not resolve the issue. My original issue was that after power outage, my 2.4ghz network was not discoverable. After troubleshooting steps, I was left with factory reset modem, and random outages for 5 minutes. And I work from home.
Response from netgear.comBy Consumer Affairs, November 2, 2020
Hi Daniel Quattrocchi,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com