Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,130 Reviews)
Rating breakdown 10,130 reviews
5 Stars
8,092
4 Stars
1,266
3 Stars
363
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Exceptional performance
on January 20, 2025
Posted by: Salam Said
Easily manageable, fast performance and great connectivity.
Written by a customer while visiting netgear.com
Customer Rating
5
Above expectation
on January 24, 2025
Posted by: Jayden
This router has really amazed me.My family of gamers and you tube streamers have yet to complain 2.5 year later.about any connection or speed issues. I'm definitely a Netgear fan for life ! Thank you Netgear team.
Written by a customer while visiting netgear.com
Customer Rating
5
Extraordinary
on January 27, 2025
Posted by: Wil Wells
Connecting the extender to my new router made it possible to link the r
Ring Camara system back online
Ring Camara system back online
Written by a customer while visiting netgear.com
Customer Rating
5
Partner of the real estate management firm
on February 2, 2025
Posted by: Boris Shustet
Excellent product. I own it for over 5 years. Never had any problem with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Product!
on February 6, 2025
Posted by: Anonymous
All is well, with my soul, thanks you very much!!!
Written by a customer while visiting netgear.com
Customer Rating
3
Difficult Setup and Limited Connectivity
on February 8, 2025
Posted by: Melisa Helena
I moved to a new house on January 31, and from the start, I had trouble connecting to WiFi. The SSID wasn’t found, and I struggled to set up the router. I finally managed to connect after resetting the modem four times. Even then, I couldn’t access routerlogin.net and was forced to use the Nighthawk app on my mobile phone, which wasn’t ideal.
After setting it up, only one device could connect to the WiFi. Other devices showed they were connected to the router but had no internet access. I tried changing the DNS and doing a factory reset, but nothing worked. It’s frustrating to have these issues. I expected better reliability and easier setup from NETGEAR.
Written by a customer while visiting netgear.com
Customer Rating
4
Overall Good Product
on February 10, 2025
Posted by: Mark Warrington
Wasn't the easiest to set up but once I got it set up its working great.
Written by a customer while visiting netgear.com
Customer Rating
2
Slower and bad app experience
on February 14, 2025
Posted by: MaW
After installing this, my WiFi went from almost never having issues or dropping quality in video, but now that it’s installed I constantly get low latency notifications while gaming and my streaming resolution drops. The app’s speed test won’t even work, even after following its instructions to reset the router. Going back to my old one.
Response from netgear.comBy NETGEAR Team, February 18, 2025
Hi MaW,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connectivity with your R6400. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connectivity with your R6400. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com