Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,132 Reviews)
Rating breakdown 10,132 reviews
5 Stars
8,093
4 Stars
1,266
3 Stars
364
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Router works great
on January 23, 2024
Posted by: John moreau
Only issue I had was the router needed a firmware update after a few years but it's still going strong
Written by a customer while visiting netgear.com
Customer Rating
4
R6400v2
on January 23, 2024
Posted by: Miriam Strauss
Seems to be working as it should, the setup was easy but I wasn’t able to set a custom administrator password. Maybe because it’s an older model, had trouble setting up the parental controls but they seem to be working now but we’ve had it for 5 years and it’s still running
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent device
on January 25, 2024
Posted by: Anand Kumar
I had trouble with connectivity in my upstairs since my router was in my basement. Extremely frustrating, because I game on my main room TV. Now, with the added range I experience virtually no lag. Amazing product!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Great service
on January 26, 2024
Posted by: Condon22
I’ve had mine for a week now and it’s been really fast and reliable. I’m very happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Like it so far
on February 1, 2024
Posted by: Rb Bur
Was easy to set up even without using the App that they push, so far so good. Replaced cable provider WiFi router with this one.
Written by a customer while visiting netgear.com
Customer Rating
5
Honestly Pretty Great
on February 2, 2024
Posted by: EJackson
I've owned this product since around Thanksgiving of 2018. It is still doing great. We have 1GB up and down internet. This router handles the load of 7 smart TVs, 4 Xbox Ones, 5 Nintendo Switches, 5 cellphones, 6 computers, and other miscellaneous devices, and we have almost never had lag. (The only time we did was when I didn't install the latest router update. Once I updated it, no more issues.) I got it on a Black Friday sale and paid half price. Honestly, it was well worth what I paid and then some. It was worth full price in my opinion. Honestly, just a pretty great router. I'll cry if it ever quits working or becomes obsolete, but, until that day, this router is my best friend on the daily. 10/10 - Would definitely buy again.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor
on February 3, 2024
Posted by: Anonymous
The range is poor and speed isn’t consistent. I can’t afford a new router so we’re stuck with this one. It’s hard for my kids to do schoolwork due to router always disconnecting devices.
Response from netgear.comBy NETGEAR Team, February 5, 2024
Hi Jose,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources for your wireless network and device: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on February 5, 2024
Posted by: Naomi E
I plugged it in my detached garage to extend my Wi-Fi and it works well
Written by a customer while visiting netgear.com