Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,132 Reviews)
Rating breakdown 10,132 reviews
5 Stars
8,093
4 Stars
1,266
3 Stars
364
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
2
Disappointed
on January 13, 2024
Posted by: Nathan
I had an older NETGEAR since 2017 and wanted to upgrade to EX6250. After several installations without success, I returned the unit.
Response from netgear.comBy NETGEAR Team, January 15, 2024
Hi Nathan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your EX6250 and have already returned it. When experiencing trouble while installing, we recommend visiting these resources: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the EX6250 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had problems with your EX6250 and have already returned it. When experiencing trouble while installing, we recommend visiting these resources: https://kb.netgear.com/23517/How-do-I-set-up-my-NETGEAR-WiFi-range-extender?language=en_US, and also: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you decide to repurchase the EX6250 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Extender
on January 14, 2024
Posted by: J. May
Works better than expected providing coverage to previously weak areas.
Written by a customer while visiting netgear.com
Customer Rating
3
Extender Review
on January 15, 2024
Posted by: Anonymous
I bought this to help with coverage in my 2 story home. I have Xfinity 5g modem and needed the extender to provide wider coverage. It’s not doing what it’s supposed to do. Signal is still weak.
Response from netgear.comBy NETGEAR Team, January 15, 2024
Hi Kelli,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also for your device: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Once in sync with router works great.
on January 16, 2024
Posted by: Kenneth Schugardt
Didn't really realize how badly we needed this downstairs from the router until we got it.
Written by a customer while visiting netgear.com
Posted by: G Neg
Verified Purchase:Yes
It seems to work good at times. The guest band seems to come in and out at times. It also is disturbing the integrated circle filter. Which is causing the circle app not to work properly. I have had issues with the netgear nighthawk app before however it seems to really not function properly with the extender.
I am probably going to have to reset the router again in hopes it will go back to functioning properly.
I am probably going to have to reset the router again in hopes it will go back to functioning properly.
Response from netgear.comBy NETGEAR Team, January 18, 2024
Hi,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/25731/Troubleshooting-NETGEAR-WiFi-Range-Extenders?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Quality product!
on January 18, 2024
Posted by: Anonymous
Reliable as always, Netgear does it right. Internet, TV, laptops, all up and running 100% when we need them.
Written by a customer while visiting netgear.com
Customer Rating
5
Great coverage area
on January 21, 2024
Posted by: Anonymous
Works well even with metal siding and roof the customer service is better than you would think as well overall great product and good quality as well
Written by a customer while visiting netgear.com
Customer Rating
4
Pretty good
on January 22, 2024
Posted by: Es
Have had this router for few years now works pretty well. Service gets disconnected when streaming through Chrome cast. Disconnect only last few seconds. Not sure why it happens.
Written by a customer while visiting netgear.com