Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,132 Reviews)
Rating breakdown 10,132 reviews
5 Stars
8,093
4 Stars
1,266
3 Stars
364
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
4
Not bad router
on December 8, 2023
Posted by: Chad
I used this to piggyback on my att f8ber connection. Been running for a few weeks now with no issues
Written by a customer while visiting netgear.com
Customer Rating
5
Better than xfinity modem!
on December 12, 2023
Posted by: Darren D
Wish I would have gotten my own 2 in 1 modem/ wifi sooner! Seems faster, more efficient, and is saving me at least $15 a month! Also like that's its got to lines 2.4ghz and 5 G depending on what is needed for! So far very happy with service!
Written by a customer while visiting netgear.com
Customer Rating
4
Good so far!
on December 13, 2023
Posted by: Lyle
Had to replace my arris and have been enjoying this one so far. Installation is very easy and it is nice to have over 2 ports! The router/modem lives in the center of the home, and I don't get signal drops at the far ends of the home or when I step outside(porch.) Left off the star because of the skeptic in me.
Written by a customer while visiting netgear.com
Customer Rating
5
Better than expected!
on December 13, 2023
Posted by: Jim L
I located it in our metal-sided barn 300 feet from the router in the house. Now I have strong WiFi, even in the pasture!
Written by a customer while visiting netgear.com
Customer Rating
3
Solid but won’t update
on December 14, 2023
Posted by: LD
Router provides strong signal throughout the house. However, it refuses to update using the app. It also constantly stops working on certain devices while working perfectly on others.
Response from netgear.comBy NETGEAR Team, December 14, 2023
Hi LD,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If your device is needing a new firmware update, another way to update your firmware is manually using the Web GUI:https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser. We recommend checking out this troubleshooting resource for your device and its connection to your devices: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If your device is needing a new firmware update, another way to update your firmware is manually using the Web GUI:https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser. We recommend checking out this troubleshooting resource for your device and its connection to your devices: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Wi-Fi now through out our home
on December 14, 2023
Posted by: Bernie kravitz
This device allowed us to scatter the Wi-Fi over 4000 ft.² in our house. Great addition for an old house with lots of little nooks and crannies that often disrupts the Wi-Fi signal. But this device runs flawlessly throughout the house no Wi-Fi breaks anywhere.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on December 14, 2023
Posted by: hudbor
I recently bought the AC1750 WiFi Mesh Extender and have been loving it. It has great range that extends wifi to two floors beyond its location. The set up was fairly easy over the phone app.
Written by a customer while visiting netgear.com
Customer Rating
2
Worked but stopped
on December 17, 2023
Posted by: joan Dickow
Worked but stopped getting 2.4..just goes to 5 and will not control my 2.4 smart items. Have reset many times and goes back to just 5.
Response from netgear.comBy NETGEAR Team, December 18, 2023
Hi Joan,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com