Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,132 Reviews)
Rating breakdown 10,132 reviews
5 Stars
8,093
4 Stars
1,266
3 Stars
364
2 Stars
130
1 Star
279
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Netgear Wireless
on August 13, 2023
Posted by: Anonymous
I had a Netgear 15 ....thought it was broke. COME to find out COX was the entire problem laying Fiber Optic cable in our area. BUT since i have the New Netgear up and RUNNING, I am keeping it. The Technical support Man helped me and we laughed and GOT alone fine. He was very patient. Now to register and Yes i purchased a 2 year warranty.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it I rate it a 10 VERY GOOD
on August 13, 2023
Posted by: Anonymous
I read the instructions and it was easy to install. Has not been offline except for the 1 times COX was down ....
Written by a customer while visiting netgear.com
Customer Rating
3
Customer
on August 15, 2023
Posted by: Sarah
Product is slim and sleek which is very attractive and fits the needs of a small apartment. I had to reboot my router several times for it to connect to the internet service in my new apartment - not sure if that is a router issue or an issue with my internet service.
Response from netgear.comBy Consumer Affairs, August 15, 2023
Hi Sarah,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connectivity issue or needing to reboot your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connectivity issue or needing to reboot your device, we recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem
on August 15, 2023
Posted by: Michael
This is a great multi user modem. I just bought my second one.
Written by a customer while visiting netgear.com
Customer Rating
1
Connection issues
on August 16, 2023
Posted by: Rich
Worked great for 2 days, then connection issues, constantly switching between 2.4
Response from netgear.comBy Consumer Affairs, August 16, 2023
Hi Rich,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connection issue, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing a connection issue, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
AC 1750
on August 18, 2023
Posted by: Jay
So far so good. Easy to install. I like the Night Hawk feature and app. The vulnerability report makes me feel secure.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Product Crappy Room
on August 21, 2023
Posted by: bsides Media
I got this router as I am using Netgear mesh networks at a few of my businesses and needed something for one of my studios. The ceiling in this studio is absolutely wild and very rough on wifi signals. I have been having issues finding the right location for this router but I'm testing a few ideas as I go. I'm so excited to have more Netgear products on my app to track issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem - repeat customer
on August 21, 2023
Posted by: Charles Corbeil
Great price for modem with these features. I am a repeat customer for this product because my last one lasted for almost 10 years and worked great.
Written by a customer while visiting netgear.com