Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,152 Reviews)
Rating breakdown 10,152 reviews
5 Stars
8,106
4 Stars
1,270
3 Stars
365
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
4
It works alright
on May 19, 2023
Posted by: Alec
The router works well once set up, but I had difficulty getting it to set up. Had to download an app and spend 30 minutes creating passwords and accounts then updating the router all of which using my cell data. The router wouldn't put out wifi until I had done all that which was a hassle. Since then it has worked fine, but it would have been nice to simply plug it in and it works.
Written by a customer while visiting netgear.com
Customer Rating
5
excellent router
on May 19, 2023
Posted by: Susan
I replaced an old router with a Netgear router. I really had no idea how to connect so I called the number provided. The agent was very helpful and talked me through every step. He stayed with me until I was properly connected. The router has increased the coverage in our house and is very reliable. We are very happy and highly recommend it.
Written by a customer while visiting netgear.com
Customer Rating
5
Glad I set it back up for a new Internet Service!
on May 19, 2023
Posted by: Barbara Pringle
I stopped using it for about a year as I was changing companies and they had build-in wi-fi's, got tired of
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Stable
on May 21, 2023
Posted by: Vincent
I purchased my NETGEAR AC 1750 after a competitor’s product failed to perform. It was easy to install and the Nighthawk app keeps me informed about everything WiFi. Great product, great price!
Written by a customer while visiting netgear.com
Customer Rating
3
Good, not Great
on May 21, 2023
Posted by: Jack Graham
Fast, Good signal strength, but will occasionally cut out for 30 sec or so.
Response from netgear.comBy Consumer Affairs, May 22, 2023
Hi Jack,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Love it
on May 22, 2023
Posted by: Gwen
Love my new cable modem router in 1. I really like having 1 device that does both jobs. Works great, easy installation, and great app to access.
Written by a customer while visiting netgear.com
Customer Rating
4
Better than our old one
on May 23, 2023
Posted by: Tiff
This modem router is much better than our old one, but once you leave the room the router is in, the signal strength goes from excellent to fair. It is supposed to cover a home over 2000sq ft. My home is only 1400 sq feet. I was hoping for strength to be closer to excellent in the entire home.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on May 24, 2023
Posted by: Anonymous
Product works great. Has fast internet and splits between 2.4gz and 5g!
Written by a customer while visiting netgear.com