Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Excellent Product!
on May 18, 2023
Posted by: Greg Wootton
I initially thought there was something wrong with the router, but it turned out to be my IP. The Netgear support people were so patient and made the technology easy for me to understand and help solve the problem. I am pleased with their products and services, and will continue as a loyal customer!
Written by a customer while visiting netgear.com
Customer Rating
5
Nighhalwk
on May 18, 2023
Posted by: Jesenia
Excellent router , very good range and hold alot of devices to connect to wifi .
Written by a customer while visiting netgear.com
Customer Rating
5
Works Flawlessly
on May 19, 2023
Posted by: Ryan W
Setup was super easy from the iphone Netgear Nighthawk app. The firmware updated. Everything connected. Signal is strong and literally have no complaints. Thank you!
Written by a customer while visiting netgear.com
Customer Rating
4
It works alright
on May 19, 2023
Posted by: Alec
The router works well once set up, but I had difficulty getting it to set up. Had to download an app and spend 30 minutes creating passwords and accounts then updating the router all of which using my cell data. The router wouldn't put out wifi until I had done all that which was a hassle. Since then it has worked fine, but it would have been nice to simply plug it in and it works.
Written by a customer while visiting netgear.com
Customer Rating
5
excellent router
on May 19, 2023
Posted by: Susan
I replaced an old router with a Netgear router. I really had no idea how to connect so I called the number provided. The agent was very helpful and talked me through every step. He stayed with me until I was properly connected. The router has increased the coverage in our house and is very reliable. We are very happy and highly recommend it.
Written by a customer while visiting netgear.com
Customer Rating
5
Glad I set it back up for a new Internet Service!
on May 19, 2023
Posted by: Barbara Pringle
I stopped using it for about a year as I was changing companies and they had build-in wi-fi's, got tired of
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and Stable
on May 21, 2023
Posted by: Vincent
I purchased my NETGEAR AC 1750 after a competitor’s product failed to perform. It was easy to install and the Nighthawk app keeps me informed about everything WiFi. Great product, great price!
Written by a customer while visiting netgear.com
Customer Rating
3
Good, not Great
on May 21, 2023
Posted by: Jack Graham
Fast, Good signal strength, but will occasionally cut out for 30 sec or so.
Response from netgear.comBy Consumer Affairs, May 22, 2023
Hi Jack,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These troubleshooting resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com