Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Great WiFI Modem Router
on May 11, 2020
Posted by: Pbcas
over the years I have tried several different routers to have sufficient coverage in the house. This one provides wall to wall coverage in my 2 story home.
Written by a customer while visiting netgear.com
Customer Rating
2
Good looking, less performance than expected
on May 12, 2020
Posted by: GaryE
I purchased this to replace a single antenna Netgear 2G only unit. I am surprised that the performance is less than the older unit
Response from netgear.comBy NETGEAR Team, May 13, 2020
HI Gary,
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Crazy modem
on May 12, 2020
Posted by: Sk
I had no idea I was going to have this problem buying this modem. It has a tendency to consistently go in and out of internet service. I’ve called my internet provider and they came and fixed everything they could and I was told I’m getting internet that it’s the modem that is defective. I didn’t believe them due to the company’s reputation. I was told to give netgear a call and they have to troubleshoot it with me. So once I began to call after making my appointment I’ve waited an hour on hold to get a hold of somebody to troubleshoot a modem that was defective according to the rep. They’ve sent me a new modem and the internet is still going in and out at certain times of the day. After calling my company and complaining to them saying that it can’t be the modem due to it being brand new and straight from netgear they told me it was. I had three technicians come out and check all the wires and connections and was told everything was fine. After doing more research I’ve found that this device is notorious for having this problem. So if your looking for a modem beware of this one or you might get lucky and not have this problem.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Gaming Router
on May 18, 2020
Posted by: Jake Shaylor
Being able to fine tune and get it dialed in to work perfectly with my Xbox, pc and other electronics do make sure there is no lag or buffering
Written by a customer while visiting netgear.com
Customer Rating
3
Firmware version
on May 18, 2020
Posted by: Saul
I couldn’t update my firmware version from Comcast to spectrum approved. Had 5-6 times of dropped connection an hr and I spent a week talking to spectrum and NETGEAR trying to switch firmware versions with no luck. So I returned it and got a c7000v2 and works way better
Response from netgear.comBy NETGEAR Team, May 21, 2020
HI Saul,
You Modem will be updated by your ISP when the update is available. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
You Modem will be updated by your ISP when the update is available. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
great one
on May 19, 2020
Posted by: Anonymous
fantastic router, worth every penny. Easy to customize and set up and the wireless signal goes through my whole home with full signal (2 story duplex with basement)
Written by a customer while visiting netgear.com
Customer Rating
5
Loving it!
on May 21, 2020
Posted by: Jon O.
Living out in the country limits the internet capabilities that we can get. Running with the modem/router combo from the cable company kept my family in a balancing act with the devices we would be using simultaneously. Switched to my nighthawk router and changed all that. I can game on PC while my son plays online with his PS4 and all the while running two other PCs using VPN’s for work. This thing is a beast! It changed my WiFi game. Can’t wait to see what it can do when we finally have fiber internet ran our way.
Written by a customer while visiting netgear.com
Customer Rating
1
Got a dud
on May 21, 2020
Posted by: Lewhipp
This router was recommended by my internet provider, but barely worked when installed. It was worse than my older router. Had to return.
Response from netgear.comBy NETGEAR Team, May 22, 2020
Hello Lewhipp,
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it.If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it.If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com