Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Small package filled with endless possibilities
on May 8, 2020
Posted by: Aldo Wetsch
I have never had a router packed with so many features! The possibilities are endless. Remote monitoring, VPN, Ability to turn wifi off for certain devices, etc... all in love this product.
Written by a customer while visiting netgear.com
Customer Rating
3
Somewhat disappointed
on May 8, 2020
Posted by: bkoneful
I gave 3 stars because I’m a bit disappointed that I am unable to view devices that are running on my network. I’m not sure if it’s an app issue or the device itself. I had another NETGEAR device and had issues which I will post that review in its appropriate category. Other than the app possibly not working correctly I am happy so far with the device.
Written by a customer while visiting netgear.com
Customer Rating
4
Does it’s job
on May 9, 2020
Posted by: Amanda K
It’s definitely one of the better modem/routers I’ve had. I love that it has an app for control. The app does stop working or lock me out pretty often but I love it otherwise.
Written by a customer while visiting netgear.com
Customer Rating
2
Does not work as it was sold
on May 10, 2020
Posted by: Rich
We have followed the instructions 3 times to install and the system does not work as promised
Response from netgear.comBy NETGEAR Team, May 11, 2020
Hi Rich,
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great WiFI Modem Router
on May 11, 2020
Posted by: Pbcas
over the years I have tried several different routers to have sufficient coverage in the house. This one provides wall to wall coverage in my 2 story home.
Written by a customer while visiting netgear.com
Customer Rating
2
Good looking, less performance than expected
on May 12, 2020
Posted by: GaryE
I purchased this to replace a single antenna Netgear 2G only unit. I am surprised that the performance is less than the older unit
Response from netgear.comBy NETGEAR Team, May 13, 2020
HI Gary,
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Crazy modem
on May 12, 2020
Posted by: Sk
I had no idea I was going to have this problem buying this modem. It has a tendency to consistently go in and out of internet service. I’ve called my internet provider and they came and fixed everything they could and I was told I’m getting internet that it’s the modem that is defective. I didn’t believe them due to the company’s reputation. I was told to give netgear a call and they have to troubleshoot it with me. So once I began to call after making my appointment I’ve waited an hour on hold to get a hold of somebody to troubleshoot a modem that was defective according to the rep. They’ve sent me a new modem and the internet is still going in and out at certain times of the day. After calling my company and complaining to them saying that it can’t be the modem due to it being brand new and straight from netgear they told me it was. I had three technicians come out and check all the wires and connections and was told everything was fine. After doing more research I’ve found that this device is notorious for having this problem. So if your looking for a modem beware of this one or you might get lucky and not have this problem.
Written by a customer while visiting netgear.com
Customer Rating
5
Best Gaming Router
on May 18, 2020
Posted by: Jake Shaylor
Being able to fine tune and get it dialed in to work perfectly with my Xbox, pc and other electronics do make sure there is no lag or buffering
Written by a customer while visiting netgear.com