Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
This router is a 5 star product.
on November 11, 2022
Posted by: Dana King
Reaching every room in my house with amazing signal
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear rating
on November 12, 2022
Posted by: Anonymous
This Netgear has gone without any hitches from April to November. In November the power went out. The Netgear did not turn on. The support of Netgear was phenomenal. I am very familiar with modems routers and computers and begin with computers in 1986. I have never run into a problem, which I could not solve with any of these. The Netgear issue was beyond my knowledge. Also beyond the agents knowledge he had to ask 2 levels up to get the answer. Now is my Netgear or any other modem router goes out, I will be able to fix it. I doubt I will have to contact Netgear for any other problems. I doubt I’ll have anymore problems with this Netgear 6300.
Written by a customer while visiting netgear.com
Customer Rating
4
Good and bad
on November 12, 2022
Posted by: Wolf
Have had Netgear in the past. Very happy with it, just felt 8 years it was old.
Bought the Netgear with Blackhawk installation for seamless easy installation. Installation was anything but easy. Not real tech person here. 1 hour 46 minutes later it was running. That man had the patience of Job!
Bought the Netgear with Blackhawk installation for seamless easy installation. Installation was anything but easy. Not real tech person here. 1 hour 46 minutes later it was running. That man had the patience of Job!
Written by a customer while visiting netgear.com
Customer Rating
1
Very crappy router
on November 14, 2022
Posted by: Anonymous
The router is constantly dropping signal. I can be right next to it and have no wifi but my provider has no outage and says I should be getting a gig. I understand this router can't support a gig, but I should not have all these problems.
Response from netgear.comBy Consumer Affairs, November 14, 2022
Hi Caitlin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
New router
on November 14, 2022
Posted by: Justin Allen
Old router went down so we purchased a new netgear router. Works well so far. For some reason it slows down our speed. We have 1 gig to modem and only 200 coming from router. Tech said it may need an update or firm ware update. We'll try that.
Response from netgear.comBy Consumer Affairs, November 14, 2022
Hi Justin,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Very Satisfied
on November 14, 2022
Posted by: Danny Light
Easy setup. I'm still not a fan of the phone app. Other than that I'm happy.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR
on November 14, 2022
Posted by: Anonymous
I have a netgear all in one and it was ruff getting it set up but after that it was good and I actually like it and it works perfect
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR
on November 14, 2022
Posted by: Anonymous
I have a netgear and a done had it for like 2 weeks now and at first it was ruff getting it setup and and then I took a deep breathe. i got it done because im good with electronics as well
Written by a customer while visiting netgear.com