Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,124 Reviews)
Rating breakdown 10,124 reviews
5 Stars
8,088
4 Stars
1,265
3 Stars
363
2 Stars
130
1 Star
278
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
3
It works...
on April 29, 2020
Posted by: Nyoung
Hi I would have to say, yeah this does what it says it will do but it is not the end all be all as I thought it would be. I mean it works...yeah but I thought it would be like wow!!! I purchased the more expensive one since my home is about 3,000 sq ft. And I wanted my kids to be able to log on for distance learning while I also work from home due to COVID we were able to. But could have done the same thing with the Xfinity modem you know.
Written by a customer while visiting netgear.com
Customer Rating
1
Always Crashing
on April 30, 2020
Posted by: Ronald
Latest firmware update causing router to crash constantly. Even reverted to previous firmware versions without any improvement.
Written by a customer while visiting netgear.com
Customer Rating
2
Firmware Issues
on April 30, 2020
Posted by: Donna
I have 1 gig internet. This router would only pull 260ish max. Had to get a new one to actually get the speed I wanted. Researched and it seems there is firmware issues now for this router. Beware.
Written by a customer while visiting netgear.com
Customer Rating
1
Old modem maybe
on May 5, 2020
Posted by: Delante Scott
My service keeps cutting in and out. I’ve reached out to my ISP and troubleshoot. The single shows strong, but the download speed always shows 0. Mins
Response from netgear.comBy NETGEAR Team, May 5, 2020
Hi Delante,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the setup. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the setup. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Small package filled with endless possibilities
on May 8, 2020
Posted by: Aldo Wetsch
I have never had a router packed with so many features! The possibilities are endless. Remote monitoring, VPN, Ability to turn wifi off for certain devices, etc... all in love this product.
Written by a customer while visiting netgear.com
Customer Rating
3
Somewhat disappointed
on May 8, 2020
Posted by: bkoneful
I gave 3 stars because I’m a bit disappointed that I am unable to view devices that are running on my network. I’m not sure if it’s an app issue or the device itself. I had another NETGEAR device and had issues which I will post that review in its appropriate category. Other than the app possibly not working correctly I am happy so far with the device.
Written by a customer while visiting netgear.com
Customer Rating
4
Does it’s job
on May 9, 2020
Posted by: Amanda K
It’s definitely one of the better modem/routers I’ve had. I love that it has an app for control. The app does stop working or lock me out pretty often but I love it otherwise.
Written by a customer while visiting netgear.com
Customer Rating
2
Does not work as it was sold
on May 10, 2020
Posted by: Rich
We have followed the instructions 3 times to install and the system does not work as promised
Response from netgear.comBy NETGEAR Team, May 11, 2020
Hi Rich,
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com