Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Very Bad Service
on April 24, 2020
Posted by: Anonymous
Product unreliable, installed and at least 3 time a day have to reset the extender as it block the wifi from working.....No support to troubleshoot
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hello,
We understand that you may have had some issues with the setup of your extender. I have linked a resource that should help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We understand that you may have had some issues with the setup of your extender. I have linked a resource that should help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
bad product
on April 26, 2020
Posted by: Matt R
does not work 25 feet from main modem/router. make sure to keep your box to return it!!!!!!!
Written by a customer while visiting netgear.com
Customer Rating
1
Not Compatible
on April 28, 2020
Posted by: Jonathan M.
Unfortunately, this extender simply does not work. It constantly loses connection with the WiFi router. I’ve tried several troubleshooting steps online and nothing has worked.
Response from netgear.comBy NETGEAR Team, April 28, 2020
Hi Jonathan,
We will be happy to help you with your extender. Please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We will be happy to help you with your extender. Please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Hard to use
on April 29, 2020
Posted by: Jjones13431
I am going to return this since it does not work properly
Written by a customer while visiting netgear.com
Customer Rating
3
It works...
on April 29, 2020
Posted by: Nyoung
Hi I would have to say, yeah this does what it says it will do but it is not the end all be all as I thought it would be. I mean it works...yeah but I thought it would be like wow!!! I purchased the more expensive one since my home is about 3,000 sq ft. And I wanted my kids to be able to log on for distance learning while I also work from home due to COVID we were able to. But could have done the same thing with the Xfinity modem you know.
Written by a customer while visiting netgear.com
Customer Rating
1
Always Crashing
on April 30, 2020
Posted by: Ronald
Latest firmware update causing router to crash constantly. Even reverted to previous firmware versions without any improvement.
Written by a customer while visiting netgear.com
Customer Rating
2
Firmware Issues
on April 30, 2020
Posted by: Donna
I have 1 gig internet. This router would only pull 260ish max. Had to get a new one to actually get the speed I wanted. Researched and it seems there is firmware issues now for this router. Beware.
Written by a customer while visiting netgear.com
Customer Rating
1
Old modem maybe
on May 5, 2020
Posted by: Delante Scott
My service keeps cutting in and out. I’ve reached out to my ISP and troubleshoot. The single shows strong, but the download speed always shows 0. Mins
Response from netgear.comBy NETGEAR Team, May 5, 2020
Hi Delante,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the setup. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the setup. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com