Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,155 Reviews)
Rating breakdown 10,155 reviews
5 Stars
8,108
4 Stars
1,270
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
1
Complicated. Not user friendly
on September 2, 2022
Posted by: Steven scicchitano
Product hard to set up. Hard to connect to internert. Drops out and disappears from network easily. Woukd not buy this again. Nighthawk app is not helpful. Spent hours on this and finally gave up and reactivated older slower router.
Response from netgear.comBy Consumer Affairs, September 9, 2022
Hi Steven,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US, and also: https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Ok, modem router
on September 2, 2022
Posted by: Anonymous
We purchased the “stronger” router as we have two floors and previously had some dead zones in the house. We hopes this would do the trick but it really didn’t.
The set up was very quick and easy and I like the ability to modify the router with an app. However having multiple routers due to having more than one location is not super easy to adjust.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good modem
on September 2, 2022
Posted by: Dennis Lin
easy-to-install and all-in-one, which is very convenient, and the Wi-Fi is stable while using.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear - The only brand to trust
on September 3, 2022
Posted by: Anonymous
Netgear Nighthawk aka AC1750 is an excellent router. We utilize these for 12 different retail store locations. The wifi connection is solid and good. Occassional resets, but the ease of use and access has been perfect for our needs.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product and value!
on September 3, 2022
Posted by: Anonymous
Easy to set up. Does a great job extending my network through the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on September 3, 2022
Posted by: Rosie
The router is very is to install. Works wonderfully
Written by a customer while visiting netgear.com
Customer Rating
5
Fixed my Internet issues
on September 3, 2022
Posted by: Hunter L
I was having issues with a previous router. Once I switched, all my problems went away!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect replacement!
on September 3, 2022
Posted by: David Caicedo
I purchased this modem/router combo to replace my old router. Set up was quick and easy with no issue. The connection and speed have been great since the purchase, and no issue with internet getting disconnected!
Written by a customer while visiting netgear.com