Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,158 Reviews)
Rating breakdown 10,158 reviews
5 Stars
8,110
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
280
37%of customers recommend this product.
(
19 out of
52)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
5
Works perfectly
on June 8, 2022
Posted by: Jenny
Absolutely thrilled with ease of set up and changing network name, etc. My old router kept dumping the Internet multiple times a day and I haven’t had an issue with this new one. 5/5 stars ✨
Written by a customer while visiting netgear.com
Customer Rating
4
Works like it should.
on June 8, 2022
Posted by: Karen Lynn
It’s hard to say much about a router. It works or it doesn’t. Mine works. So I’m a happy customer!
Written by a customer while visiting netgear.com
Customer Rating
1
Overall Poor Performance
on June 8, 2022
Posted by: 1ringo
3 techs and 3.5 hours on the phone to get it up and running. Now I have a 25Mbps download speed on the 2.4 GHz WiFi and a 17Mbps download speed on the 5 GHz WiFi from my 120 Mbps service. Abysmal performance. the 4 GHz is slower than the 2.4 GHz which makes no sense. The 4th tech I spoke with says the WiFi speed will improve with time. ????!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent help/product
on June 10, 2022
Posted by: dennis hanna
The tech-help got me up and running with Xfinity and my new NETGEAR AC1750 WiFi Cable Modem Router.....they have real concern for being patient with us old people! KUDOS!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent help/product
on June 10, 2022
Posted by: Anonymous
The tech-help got me up and running with Xfinity and my new NETGEAR AC1750 WiFi Cable Modem Router.....they have real concern for being patient with us old people! KUDOS!
Written by a customer while visiting netgear.com
Customer Rating
3
So-so performance
on June 10, 2022
Posted by: Dennis N Balske
We periodically lose our internet connection, something that did not occur with our Comcast modem.
Response from netgear.comBy Consumer Affairs, June 10, 2022
Hi Dennis,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
A good modem/router combo
on June 10, 2022
Posted by: Anonymous
Got this to hopefully speed up my gaming. Really did the trick. I get matches way faster with less crashes. Wifi has good range too. Had to contact netgear customer support to get it set up. But after that smooth sailing.
Written by a customer while visiting netgear.com
Customer Rating
1
2.4GHz Band DOA
on June 10, 2022
Posted by: AEdwa10358
The 2.4Ghzenerators was defective from the power on. My Main PC's adapter is single band 2.4GHz. So I bought a Dual Band Adapter and now I can use the modem on my main PC.
Response from netgear.comBy Consumer Affairs, June 13, 2022
Hi AEdwa10358,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. All NETGEAR products come with a 1 year hardware replacement warranty, and if your C6300 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. All NETGEAR products come with a 1 year hardware replacement warranty, and if your C6300 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com