Customer reviews from netgear.com
NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Average customer rating
4.7
(10,171 Reviews)
Rating breakdown 10,171 reviews
5 Stars
8,121
4 Stars
1,271
3 Stars
366
2 Stars
131
1 Star
282
38%of customers recommend this product.
(
20 out of
53)
Customer Reviews for NETGEAR - Nighthawk Pro Gaming AC1750 Dual-Band Wi-Fi Router - Black
Customer Rating
2
Didn’t work well for me
on April 29, 2022
Posted by: Polka Dot
This was a replacement for a router that got fried in a power surge. It didn’t work well for me. It wasn’t strong enough to cover my small home and we got knocked offline often. I replaced it within 2 weeks and am much happier with the Motorola I purchased. I will say their service department was nice and helpful, but the router-modem just didn’t work well for me.
Response from netgear.comBy Consumer Affairs, April 29, 2022
Hi Polka Dot,
We're sorry to hear that you had problems with your C6300 and have already returned it. When experiencing issues with your wireless network or devices disconnecting, we recommend checking out this troubleshooting resource for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the modem/router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
We're sorry to hear that you had problems with your C6300 and have already returned it. When experiencing issues with your wireless network or devices disconnecting, we recommend checking out this troubleshooting resource for your wireless network: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you decide to repurchase the modem/router or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Netgear skyhawk
on April 29, 2022
Posted by: Patricia Dault
My internet goes out daily, sometimes up to 5 times. I have Spectrum internet, and they say it is not my Modem, it must be the router. It is impossible to reach anyone.
Response from netgear.comBy Consumer Affairs, April 29, 2022
Hi Patricia,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great router
on April 29, 2022
Posted by: Anonymous
Works just as expected, with an easy set-up and a simple but helpful app. The range is perfect for my apartment, and have no complaints about speed, it’s fast and works reliably!
Written by a customer while visiting netgear.com
Customer Rating
5
AC1750 Smart Wi-Fi Router Review
on April 29, 2022
Posted by: Alan Kalman
Setting up was easy once I realized I had to download the app. I kept the network name and password that came with the router during the setup, although you can create your own. Once it was plugged in and setup, it has worked flawlessly.
Written by a customer while visiting netgear.com
Customer Rating
4
I’ve had it for 11 years
on May 1, 2022
Posted by: Lee
It’s been great but lately it’s been dropping the signal, so I have to reset the modem. Looks like it might me time for an upgrade but it never gave me any problems this whole time until now.
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast
on May 1, 2022
Posted by: Mariel
Replaced my Verizon router with this one and couldn’t be happier. The speeds are so much better and the app is so easy to use
Written by a customer while visiting netgear.com
Customer Rating
5
Great!
on May 1, 2022
Posted by: Missy
This cable/modem router works great. Easy install. I get a signal upstairs at my house when before with a different router I did not. Great product.
Written by a customer while visiting netgear.com
Customer Rating
1
Could get basic feature, has to pay
on May 1, 2022
Posted by: David sun
From the user manual, it says it can log the web history and block the website, it can only block http but not HTTPS. So it almost of no use to do any parents control, the conclusion is to use premium parent control, which is fine, but the netgear circle is not very user friendly in my view.
Written by a customer while visiting netgear.com