Customer reviews from breville.com
Breville - 1-Speed Food Processor - Brushed Aluminum
Average customer rating
4
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
64
4 Stars
13
3 Stars
8
2 Stars
11
1 Star
10
74%of customers recommend this product.
(
70 out of
95)
Customer Reviews for Breville - 1-Speed Food Processor - Brushed Aluminum
Customer Rating
2
Poor Quality Plastic Used (susceptible to easy breakage)
on April 20, 2022
Posted by: Dan
I purchased this processor around 2 years ago and it's a great machine until you drop or bump a part, Lid, Bowl, Pusher. The plastic used in the product is Extremely brittle and will crack with the slightest impact. In the time I've owned it I've replaced the bowl twice, the pusher once and now the lid is broken. For whatever reason, a replacement lid has been unavailable for at least the 2 months I have been looking for one. The machine is totally useless without a lid. This is probably going in the trash soon and I will go to a competitor.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, April 20, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
1
Spindle is turning, blade not working, cracked bowl
on May 30, 2022
Posted by: Aicha 805
I was so excited to buy 4 years ago, but after 2 uses the blade stopped cutting, I hear the spindle turning but feels heavy even though I had some tomato in it, turning without the blade cutting. I tried to put different vegetables but still rotating without cutting. Never going to buy a breville again.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, May 31, 2022
We're sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
2
Love it but parts don't last.......
on September 17, 2022
Posted by: michelle
I have had to replace my parts at least 2 times since I purchased.
Response from breville.comBy Consumer Support, September 19, 2022
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
3
2nd round of ordering a new bowl and feed chute
on December 12, 2022
Posted by: Krystyn
The first bowl ended up shedding black plastic chunks and the feed chute insert cracked and harbored water. The replacement bowl ended up fracturing all around the base, near the spindle, and is now unstable for the blades. The feed chute insert has cracked again. I know, your thinking "how long does she run the blades for"? and the answer is less than 2 minutes at a clip, since with my first bowl I ended up eating black plastic chunks after I had run the machine for 3 minutes. I am debating on whether or not to buy a Cxxxxxxt (Breville site will not publish this if I mention the name... but had the C for 15 years, never had to replace a part other than the keypad sticker) or cross my fingers that bowl number 3 and feed chute are going to be different. If I were a dreamer, the bowl would be made of either glass or stainless steel. The upside is that the motor is a workhorse, I love the adjustable slicing blades, the small bowl is very handy, banana ice cream is a breeze without having to add liquid with the lower blade in place.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, December 12, 2022
We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: susan
Verified Purchase:Yes
I really wanted to like this dicing disc set but after using it a couple of times I’m still on the fence whether it was worth the cost (plus the purchase of the items individually to make it compatible with my sous chef). The dicing discs are difficult to clean and I had to use a chopstick to poke out the veggies left in the disc. There is definitely a learning curve I need to overcome. Maybe with more practice it will get easier.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 16, 2023
hank you for your review and your feedback. We do value customers' input. Should questions arise, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Customer Rating
4
Great power, but small bowl is useless
on July 15, 2023
Posted by: TJNies
I purchased this model to replace two food processors (one small, one larger), thinking it would be great to have one do everything I need.
The processor is very powerful and the timer is a nice touch. However, the small bowl leaks into the large bowl EVERY time, making you wash both bowls! It needs to have some sort of soft gasket to seal it.
Also, it's impressive to have a zillion attachments, but I've only used the basic blade, the shredder and the slicer discs. The rest are taking up real estate in my cupboards.
The processor is very powerful and the timer is a nice touch. However, the small bowl leaks into the large bowl EVERY time, making you wash both bowls! It needs to have some sort of soft gasket to seal it.
Also, it's impressive to have a zillion attachments, but I've only used the basic blade, the shredder and the slicer discs. The rest are taking up real estate in my cupboards.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, July 17, 2023
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Kristina
Verified Purchase:Yes
My husband bought this for me to replace an older one, and I absolutely despise it. I use it mainly to make homemade hummus on a regular basis, so just mushing up beans basically, and the bowl has cracked 4 times. There has to be some kind of design flaw causing this, and I strongly suggest against buying this for that reason. You will need to replace the bowl often, and it's been a huge pain to find one available/in stock, aside from the added expense. Just buy something else!
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, May 7, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Posted by: Mom2three
Verified Purchase:Yes
A powerful food processor and I am please with my purchase. But, I when I add nuts to a recipe I have to be careful. It chops the nut to a flour then I need more liquids and I end up with "no" nuts in my food.
I would recommend this to a friend!
Written by a customer while visiting breville.com