I have loved this food processor for several years. It has been exceptional and was the first true "quality" small appliance we got for our kitchen. (Wish I could remember how long ago we got it. Less than 10 years but I think more than 3 or 4.) Early on, Breville had issues with the cheese grating disk and voluntarily sent me the newly designed disk and large bowl replacement. I was impressed, to say the least! With that said, I just happened to be up late reading in our living room last night when I heard a loud pop from the kitchen. Smoke began billowing out from under my Breville! I unplugged it quickly and proceeded to stare it down for another hour before I felt comfortable walking away from it. Zero clue what happened. We've had a whole-house-surge-protector on both homes we've lived in. (Kicking myself for shredding the receipt when we moved!) Word to the wise, keep your countertop appliances unplugged when not in use! Aside from this very disappointing development, it's been an exceptional piece of equipment for us up until now. Life happens. I hope to replace it with the same someday.
I recently purchased the Breville 16-cup food processor for my husband, and he LOVES it! It’s a great addition to his other kitchen aids. Very versatile. A great help in the kitchen.