Customer Reviews for Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
5
So much room!
on March 2, 2023
Posted by: Anonymous
from Charleston, South Carolina
I love the french doors which stay open a small amount in case you need something else before they shut. If they stay open too long, the alarm goes off, but you can easily turn it off if you need the doors to stay open. The drawers are huge and the freezer is just the right amount of space for so many things.
This fridge is poorly designed. For instance, the top shelf is no higher than 12" from the top. This denies enough space for two meaningful shelfs beneath, and wastes nearly an entire ft2 at the top. All tall things must go up there, where kids are more likely to struggle to get at them. There is no reason at all greater flexibility could not be provided. Other fridges allow the top shelf as little as 8" from the top.
The ice maker sounds like a tea kettle going off every hour or so. A screaming whistling noise. The compressor runs loud. This premium priced fridge was supposed to be better than the much cheaper fridge it replaced. It is not.
The text on the control panel is very very difficult to read.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Haley@Cafe, Café , March 1, 2023
Hello there.
We appreciate your time taken to provide us with a review on your refrigerator. Your feedback is taken into deep consideration as we pass along your experience to our teams for necessary improvements to be made. Here at Cafe, we strive to provide quality products you are proud to have in your home and we apologize for the disappointment you have encountered.
Please feel free to take advantage of your warranty and schedule a service appointment with us if you feel as if your refrigerator is making unusual sounds. It is our pleasure assisting you. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for choosing Cafe when it comes to your kitchen's needs. As always, we are here to help. -Haley@Café
The first one we ordered failed two days after receiving it. The second one does not keep proper temperature in either the freezer or the fridge.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Krystal@Cafe, GE_appliances, January 14, 2023
Hello- Thank you for taking the time to reach out to us. We are so sorry to hear that your refrigerator is not working properly for you. We can understand your frustration. Since you are within your warranty, we recommend scheduling service with a one of our service technicians here- https://www.geappliances.com/ge/service-and-support/service.htm. We are confident they will be able to help.
If you need anything else, let us know. All the best! -Krystal@Cafe
Our new counter depth Cafe refrigerator has beamed us into the 21st century. We have always loved GE refrigerators, and the Cafe counter depth refrigerator is a giant step us. Incredible lighting. All the space inside is visible. The freezer shelves and drawers so well made—it’s a stunning appliance
I really thought I wanted the French door model but now that I have this I am extremely pleased. It seems well organized and spacious and I am enjoying using it
Just replace my old ge cafe fridge from my experience on side interior did enhance from the shelves and add drawer as well in the freezer i love it but exterior the height is few inches shorter and the door are wide so is difficult to say is a countertop depth fridge when it stick out (my previous fridge the door width was not as wide)
But my only complain is humming noises is loud. I did read about noise which it states for few minute but mine is continues - my previous fridge was was for sure not loud