Customer reviews from cafeappliances.com
Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Average customer rating
4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
72
4 Stars
29
3 Stars
16
2 Stars
8
1 Star
13
78%of customers recommend this product.
(
93 out of
120)
Customer Reviews for Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
1
Not fun
on August 31, 2026
Posted by: Sherr88
from Lakee Havasu
Ive gone through 2 middle drawers nothing but lettuce pretty much scared to use just falls apart. The refrig doesnt hold cold to well. milk spoils way before its date.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Magela@Cafe, September 1, 2026
We want to review the situation with your refrigerator. An agent will be contacting you via email to discuss. Please respond at your convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good features
on September 13, 2025
Posted by: Roo64
This fridge has drawers in the freezer that does not allow soft freezer items to block the air flow. Our last fridge had no drawers and soft freezer items would block the air flow and that caused our problems to replace it only after 2.5 years.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Decent, but has some issues
on August 28, 2025
Posted by: Brian P
from Huntington Beach, California
[This review was collected as part of a promotion.] For the most part, the unit is great. But there are two concerns. First, the fridge tilts backwards to a signifcant degree. I’m on my second unit and both had the same issue. The insaller told me it was a consistent problem with this model and a lot of customers return the model for that reason. I had to use a piece of wood to prop the backside up just to make the fridge stand straight with no backward tilt.
Also, the ice dispenser is a problem. The dispenser hole is so wide that if you use a standard glass or cup ice will fall out around the side of the glass. The problem is amplified if you try and dispense crushed ice. The crushed ice just sprays everywhere. The only way to prevent ice from spraying out everywhere is to use a glass with an extra large opening, like a beer stein, that can encompass the entire dispenser opening. I didn’t have that problem with the ice dispenser on my Whirlpool side-by-side.
No, I would not recommend this to a friend.
(click to see the video)
Response from cafeappliances.comBy Adrian, GE_Appliances, August 29, 2025
We are more than happy to provide guidance with this refrigerator. It can be normal for your refrigerator to be slightly tilted in the back, as this helps with the unit's automatic door closing. Your feedback is extremely important to us. We will pass these comments regarding the ice dispenser along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe vs Profile
on August 17, 2025
Posted by: JaneG
from Kentucky
Had a side by side Profile and upgraded to the Cafe because of great price and better quality. The overall capacity is adequate but slightly smaller. Was able to use the beverage rack from the old Profile in the Cafe which was not an option on the Cafe. My only issue is the Ice/Water panel is hard to read. The lettering font and boldness is too small and difficult to read. It would be a benefit if the LED lighting would include the various options. Overall, very nice design and satisfied with the Fridge!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Lovely refrigerator
on July 2, 2025
Posted by: Nanee
After 15 years we needed a new frig. I did major research. Went to every store in San Diego that sold refrigerators. Finally decided the Ge Cafe side by side counter depth was the right refrigerator for us. We had to have counter depth. Small kitchen. But we host parties. Had to be configured well enough to hold party food. This refrigerator is perfect. Has really nice drawers that slide easy. A deli drawer and a butter keeper. 2 very important things for me. The freezer will even hold a frozen pizza. It has wire door racks perfect for ice cream bars and butter sticks . And I love the round handles. I think they’re called bar handles. The right one has a beautiful copper Cafe logo. Best frig ever. Very quiet.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Such a pretty refrigerator. I lobe the cafe doors
on June 28, 2025
Posted by: Gooddkitty
from Santee,California
This refrigerator is very stylish. We bought a counter depth.They are smaller but this one is very well appointed. The drawers slide so nice. Has a Deli drawer and a Butter keeper. Which most refrigerators no longer have. Helps to keep everything organized.The freezer has 2 drawers and really nice wire shelves on the door that bend out. There is even a little shelf above the ice maker. Perfect for ice cream bars. It is made in Kentucky. One of the reason I bought it. Love, Love, Love this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Disappointed
on June 14, 2025
Posted by: Dachy
We were very disappointed with the refrigerator, the outside water/ice area had a cheap cover, the display is dark, with no lights. Overall we expected more from the Cafe line of appliances.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, June 18, 2025
We're going to be passing your comments about the display needing to be brighter over to our product team to review.
If you are noticing any issue with the cover area for the dispenser, we can help send out a replacement or potentially schedule one of our Bodewell technicians to help repair it.
You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you are noticing any issue with the cover area for the dispenser, we can help send out a replacement or potentially schedule one of our Bodewell technicians to help repair it.
You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great counter depth capacity 1
on April 17, 2025
Posted by: Joyce0517
from Houston, Texas
I was a bit nervous about getting a smaller refrigerator , however due to the space I went to a counter depth model. I purchased the double oven so thought the cafe would be a nice touch. I have been pleasantly surprised that it has nice space and the solving and drawers are very roomy and flexibility with shelving. Love water on the door and it is not messy. The stainless stays very clean and not a lot of fingerprints. I really am very happy with it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com