Customer Reviews for Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
5
Pricy; hope it’s worth it.
on July 9, 2023
Posted by: Resolute
from Brandon, Florida
The big fridge died, so my wife and I decided to down-size a bit (since we’re empty nesters). We already have the GE Cafe induction range, so we kept with GE. The Cafe fridge very quiet, cooled down fast, and is quite handsome. What I can’t fathom, is why GE didn’t get an Energy Star rating for this line of fridge. I won’t make this as a point of contention because the old fridge was from 1985. I mentioned down-sizing; yep, that’s something to get adjusted to, but we really like the flush countertop fit.
So far there are some things we don’t like and things we do for the bad, we wished the stainless matched the oven, dishwasher and Advantium oven. The front to back level is way off, approximately 1/4-3/8”. So much when you raise the front rollers as high as the go and the refrigerator is next to a straight wall, the bottom is about about an 1” comparted to the top. Had to shim the back up just so it at least appears level.
Had to lower the temperature to 34 F to get the top shelf to 37 F. Milk went bad to quick two different times.
For the good, we like the style and looks of the Cafe appliances. Hope we enjoy the refrigerator and it gives us many years of service. We will see I guess.
I have a problem with tge ice dispenser. Too much crushed ice spills onto floor instead of going into the glass
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, May 30, 2023
Good morning, and thank you for your review!
We are sorry to hear that ice is falling on the floor from the dispenser during use. This is certainly not normal operation, and we recommend scheduling a service appointment with our Factory Service Team.
You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your feedback, and for trusting Café Appliances for your home! -Devin@Café
I opted for custom black handles which makes this fridge POP!
I would recommend this to a friend!
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, May 19, 2023
Greetings!
Thank you for your pleasant review! We love to hear that you are loving your new Cafe side-by-side refrigerator and all of the wonderful customization that it offers. We too love the different finishes for the handles, this really makes your kitchen pop just like you said!
We hope you will enjoy this refrigerator for many years to come. Thank you for choosing Café for your home! -Devin@Cafe
Love the light and shelving. I can see and get to everything easily. Matches my cafe oven which I also love.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, May 4, 2023
Hi there! Thank you for providing us with your feedback. We are so happy to hear that you are loving your refrigerator and the design of the lighting and shelving. This is such a beautiful model with many great features that we're happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@Cafe
Our new GE Cafe-line refrigerator is great. It's a high-quality appliance in materials, features, and looks. It works great and adds a little class to our kitchen. We are very happy with our purchase.
The freezer space design is not efficient and need to break down boxes to fit. The ice cube formation is erratic.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, March 7, 2023
Hello! Thank you for your valuable feedback. We are so sorry to hear that you are not loving the design of the freezer and its capacity. We understand the inconvenience this can cause. To regulate your ice production flow, we recommend resetting your icemaker by turning off the power for 2 - 3 minutes and restoring power. We appreciate you choosing Cafe Appliances for your home, and we hope you enjoy your refrigerator for many years to come. - Adrian@Cafe