Customer reviews from cafeappliances.com
Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Average customer rating
4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
72
4 Stars
29
3 Stars
16
2 Stars
8
1 Star
13
78%of customers recommend this product.
(
93 out of
120)
Customer Reviews for Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
3
Loud and Small
on August 21, 2024
Posted by: DoctorQ
Besides being loud, the shelf placement is a bit awkard, wasting vertical space. The shelf frames are also so wide that you can't quite use all the horizontal space. The folding shelf is interesting, but the bar under it impeades complete usage of the shelf below.
Response from cafeappliances.comBy Michael, Cafe_Applianecs, August 22, 2024
We only want the best from our appliances, and it’s unexpected to hear that you’ve been less than impressed with the shelf layout of your new refrigerator, and that it’s been much louder than anticipated. We’re constantly working to make our products better, and we’ll be sure to forward your feedback about the shelves to our design team so we can continue to improve. We also suggest checking out the articles below for information on the wide range of noises you’ll hear from a fridge.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of that helps, or if you believe the noise you’re hearing is beyond normal operation, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Normal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Abnormal:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17473
If none of that helps, or if you believe the noise you’re hearing is beyond normal operation, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Disappointment
on August 11, 2024
Posted by: RonB
Continuation of my previous review. I downgraded from 3 stars to 2 stars. The ice/water dispenser pad is hard to read and is not backlit. Unless you know where to touch points are it's difficult to switch. Also, it you aren't careful the water will overshoot your glass and end up on the floor. I wish that I had not bought the refrigerator and wish that I could return it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, August 12, 2024
We understand the importance of an appliance operating as designed. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Caution - Not a good buy!
on August 6, 2024
Posted by: Kaliana96
from Massachusetts
I really want to love this refridgerator but I can't.
1. The fridge temp has been between 39-42 degrees, even though the door panel says the temp is 34 degrees.
2. The shelves are not deep. I cannot keep the same amount of things in this fridge compared to my old fridge. I couldn't even fit the soda can holder! The drawers are also small, especially the ones in the freezer. And this fridge sticks out quite a bit.
1. The fridge temp has been between 39-42 degrees, even though the door panel says the temp is 34 degrees.
2. The shelves are not deep. I cannot keep the same amount of things in this fridge compared to my old fridge. I couldn't even fit the soda can holder! The drawers are also small, especially the ones in the freezer. And this fridge sticks out quite a bit.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, August 7, 2024
We'd like to assist you with your refrigerator by sharing information about some factors that may affect temperatures. Please refer to the article below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479
Your comment regarding the shelves are extremely important and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19479
Your comment regarding the shelves are extremely important and will be considered by our product design team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good so far.
on July 29, 2024
Posted by: Anonymous
from Philadelphia, PA
I've had this side-by-side refrigerator and freezer for a little over a week, and will try to update my review after a year. So far, the appliance is working well. The controls are easy and I especially like the feature that allows you to turn off the ice maker if you want to.
My only reservation is that the fridge and freezer are not as capacious as my previous one, which was of the same external dimensions.
My only reservation is that the fridge and freezer are not as capacious as my previous one, which was of the same external dimensions.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Nice
on July 22, 2024
Posted by: Nice
Nice.............................
................
................
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features.
on July 9, 2024
Posted by: TK11
from Shelton, ct
Great refrigerator! Love the touch controls and the ice maker. We never run out of ice which is great. Plenty of room for a large 5 person family.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Too many bells and whistles
on May 27, 2024
Posted by: Corkycan
from Oregon
Nothing special about the fridge. Compartment seems small
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 30, 2024
We understand the importance of a new appliance meeting your wants and needs. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. We hope that you are able to enjoy your new refrigerator for many years to come!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
High end classy look!
on May 20, 2024
Posted by: BNRox
Wonderful classy look! The doors swing shut like a heavy vault door versus a cheap flexible feeling. The ice maker is amazing and works like a champ! I like the touch screen pad on the front and the light function is a nice to turn on or off. My only nit pick would be if the refrigerator was a little deeper to allow a little more room inside. The shelves are easy to adjust and the drawers slide in and out with ease.
Written by a customer while visiting cafeappliances.com