Customer reviews from cafeappliances.com
Café - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Average customer rating
4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
69
4 Stars
28
3 Stars
15
2 Stars
9
1 Star
11
78%of customers recommend this product.
(
91 out of
117)
Customer Reviews for Café - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
4
Ice maker is fast to refill
on August 18, 2023
Posted by: None Again None
We love the refrigerator overall, but disappointed that the storage capacity is smaller than our old one.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Just ok
on August 19, 2023
Posted by: Brcky
from Palm coast FL
This is the second cafe refrigerator that I’ve purchased. The first was the French drawer white. The second is the side by side. The second is nothing special for the price. I find the Ice maker not ideal. I would like to be able to empty the ice and turn it off for when I’m gone for extended time.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 21, 2023
Hi there! Thank you for providing us with your valuable feedback. We are so sorry to hear that this refrigerator has not lived up to your expectations due to the icemaker. This is in no way the consumer experience that we strive for.
You are able to empty the ice bucker and turn off the icemaker for extended amounts of time if you are away. The on/off button is located on the side of the icemaker.
We are honored to have you as a part of the Cafe Appliances family. If you ever have any questions or concerns, please feel free to reach back out to us. Have a wonderful day! - Adrian@Cafe
You are able to empty the ice bucker and turn off the icemaker for extended amounts of time if you are away. The on/off button is located on the side of the icemaker.
We are honored to have you as a part of the Cafe Appliances family. If you ever have any questions or concerns, please feel free to reach back out to us. Have a wonderful day! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
So so purchase.
on September 4, 2023
Posted by: Lwilliams
from Ct
It is a lot smaller interior wise than the ge monogram that I had previously. It keeps everything cold and freezer is doing it’s job so it is working. Ice maker works. I’m not excited about this purchase. It is what it is.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 6, 2023
Greetings! We appreciate you taking the time to provide us with your feedback. We are elated to hear that your new refrigerator is operating as designed. However, we are so sorry this unit has not lived up to your expectations when it comes to the internal capacity of the appliance. We will be sure to share this feedback with our product design teams so they can make the necessary improvements. Thank you for choosing Cafe Appliances for your home. We hope you enjoy your beautiful new refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
fit out decor beautifully
on October 3, 2023
Posted by: TASS23
from furlong, pa
stylish and great ice maker
it doesn't have adjustable legs and is bit wobbly
it doesn't have adjustable legs and is bit wobbly
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Cafe refrigerator
on October 5, 2023
Posted by: Refrigerator1
from Prior Lake, MN
The Cafe refrigerator is nice. Although not as nice as the GE Profile it replaced. I believe the overall quality of everything you buy now-a-days has gone a little downhill. For example, the outside finish on the new Cafe is stainless just on the doors. My old profile was all stainless! The auger for the ice dispenser is now plastic, whereas my old Profile's auger was steel. It's just little things that I have noticed. Now I will just have to see if the longevity of the new Cafe is just as good as my old Profile.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin, GE Appliances, October 11, 2023
Hello!
Thank you for taking the time to provide a review on your new Café Appliances side-by-side refrigerator. We are happy to hear that the refrigerator is cooling and performing as expected, however, we are sorry to hear that you are not completely satisfied with the quality of the refrigerator in comparison to your previous GE Profile Series model. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@Café
Thank you for taking the time to provide a review on your new Café Appliances side-by-side refrigerator. We are happy to hear that the refrigerator is cooling and performing as expected, however, we are sorry to hear that you are not completely satisfied with the quality of the refrigerator in comparison to your previous GE Profile Series model. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Refrigerator
on October 19, 2023
Posted by: SoCal Sunshine
Beautiful refrigerator to match our other Cafe appliances. It seems to be finger-print resistant and cleans easily. It's smaller than other models, but I like the counter-depth and it offers more than enough space for our family of 3. My only complaint is the leaking water dispenser. I have had similar issues with our manufacturers, so it seems to be a common problem across makers.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 25, 2023
Hello,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re happy to hear you’ve been enjoying its many fantastic features. We love the control you have over the humidity-controlled drawers in this model, and the LED lighting makes it so easy to find your favorite foods.
We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -Charlie@Cafe
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re happy to hear you’ve been enjoying its many fantastic features. We love the control you have over the humidity-controlled drawers in this model, and the LED lighting makes it so easy to find your favorite foods.
We truly appreciate you choosing Café Appliances, and please know we’re here should you ever need assistance. -Charlie@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great replacement
on October 25, 2023
Posted by: peg2023
from riverside, CA
our 17 years old GE suddenly gave up the ghost on weekend....tried to replace it with something similar and found this beaut! Size is a little smaller, but fit into the kitchen space/counter space we had. Ice maker is smaller but pumps out plenty for our use and like the crisper bins. Water and ice feature outside door are super easy to use/control, etc. All upgraded electronics are nice additions and love the taste of the filtered water.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great fridge
on December 14, 2023
Posted by: Steph2561
from New Jersey
Excellent quiet. Only item I don't care for is drip pan for water constantly moves top holes are ugly
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com