Customer reviews from cafeappliances.com
Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Average customer rating
4
(138 Reviews)
Rating breakdown 138 reviews
5 Stars
72
4 Stars
29
3 Stars
16
2 Stars
8
1 Star
13
78%of customers recommend this product.
(
93 out of
120)
Customer Reviews for Caf - 33 in. Wide 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
5
Features are much better than expected.
on May 9, 2022
Posted by: Bid Daddy
from St. Petersburg, FL
Having to choose this model from a catalogue versus a floor model (supply chain shortages abound), our choice far exceeds our expectations.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
First Review after a couple weeks of use.
on April 27, 2022
Posted by: CapeCodBill
from Cape Cod MA
The refrigerator is attractive and very convenient. The versatility of the shelves is great. The tilt out baskets in the freezer are the first ones we ever had and so far they seem to be easy to use.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Hate it!
on April 21, 2022
Posted by: Myra 22
from The Villages
I hate this refrigerator. There is no space and the water dispenser does not accommodate anything but a regular glass. None of our water bottles fit under the dispenser so we have to fill a glass with ice, then water to fill our cups! There is no space inside and the bottom drawers in both of the refrigerator and freezer are only partial. I would be shocked if the inside is the 21’, I think it is impossible! I have only had it a few days and am just sick over the purchase! No space and poor design!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, April 22, 2022
Hi there,
Thanks for taking the time to write a review for your fridge. We're so sorry to hear about the disappointment with the interior design. Know that we do appreciate hearing from you, it's how we get better!
If you've got questions or concerns about the functionality of your appliances, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Thanks for taking the time to write a review for your fridge. We're so sorry to hear about the disappointment with the interior design. Know that we do appreciate hearing from you, it's how we get better!
If you've got questions or concerns about the functionality of your appliances, know that you're always free to reach out.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent side by side refrigerator/freezer
on April 6, 2022
Posted by: Jrp8
from Huntsville
Very good quality kitchen appliance with plenty of space for all frozen and non-frozen items. Wonderful quality and craftsmanship
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Noisy
on April 5, 2022
Posted by: AW147
from Michigan
Within 6 months of installing this refrigerator, it started making a loud buzzing noise approx once every hours - loud enough to wake up a child sleeping in the next room. We have had GE out to fix it 3 times already and it keeps recurring. Now GE says our warrantee is expired and we'll have to pay for further repairs of the same problem that they haven't fixed the first 3 times out to our house.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Olga@GEA, GE_Appliances, April 7, 2022
Hello - Thanks for your review. We are sorry you continue experiencing the same issue after your refrigerator was serviced and now it is out of warranty. We are forwarding your review to our case management team for further assistance. You should hear from them soon. We apologize for the inconvenience.
Olga@Cafe
Olga@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Adequate but not Fabulous
on March 16, 2022
Posted by: barb2
from Edwardsville, IL
Exterior look is good. Inside capacity feels small. The quick space shelf is a nice feature but wish it locked into position better. It is easy to bump it and have it shift backward. Bottom produce drawer is only half the depth of the other drawers which limits capacity. We have had this fridge 3 weeks and already had to have a service call for one of the refrigerator doors creaking every time it opens. It seemed fixed and now the creaking is back. Do not think I would buy this model again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, March 17, 2022
Hi there,
Thanks for the review and thanks also for letting us know what you think about your new fridge. Sorry to hear that you're not totally pleased with it and this creaking noise is back. We can understand how that'd be frustrating.
The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with the below recommended oils, then work the door back and forth until the noise goes away.
-Paraffin wax (not candle wax) - can also be used on the door gaskets
-Petroleum jelly - recommended for hinges, door gaskets and Fresh Food drawers/bins (including rollers)
-Mineral oil - general use anywhere, can be washed off
If these tips don't help then we'd recommend reaching back out to our service team to have them reassess the issue. Our team can be found here: https://www.cafeappliances.com/support/schedule-service
We do hope this is helpful for you.
Best wishes,
Michael@Cafe
Thanks for the review and thanks also for letting us know what you think about your new fridge. Sorry to hear that you're not totally pleased with it and this creaking noise is back. We can understand how that'd be frustrating.
The quickest and cleanest way to eliminate the squeaking of a refrigerator door is to lubricate the top and bottom hinges with the below recommended oils, then work the door back and forth until the noise goes away.
-Paraffin wax (not candle wax) - can also be used on the door gaskets
-Petroleum jelly - recommended for hinges, door gaskets and Fresh Food drawers/bins (including rollers)
-Mineral oil - general use anywhere, can be washed off
If these tips don't help then we'd recommend reaching back out to our service team to have them reassess the issue. Our team can be found here: https://www.cafeappliances.com/support/schedule-service
We do hope this is helpful for you.
Best wishes,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Beautiful Appearance
on March 12, 2022
Posted by: lslrizzotti
from Lake Saint Louis, MO
Love the look of our new fridge. We bought the entire Cafe appliance package. Unfortunately, this refrigerator is my least favorite of all of them. Not as much room inside as expected and arrived with ice machine not working. Had that fixed at no cost by GE, but now the water dispenser is not working. We’ve had it for a little over a month.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, March 14, 2022
Hi there,
Thanks so much for the review! Love to hear that you're loving your new model's looks; we're sure it looks gorgeous amongst your other Café appliances. So sorry to hear about your icemaker and water dispenser issues, we can certainly understand how that would sully the experience of getting a new suite of appliances.
If you're finding that you're not getting any water from your dispenser, try taking a look at an article on our GE Appliances website, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514&_ga=2.17430137.1939581057.1647259503-1449743621.1646917891
There is also a dispenser flow test that you can perform so the tips in this article may prove helpful too: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873&_ga=2.254948936.1939581057.1647259503-1449743621.1646917891
If neither of these articles help, we'd recommend reaching out to our service team for further assist. They can be found here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps!
All the best,
Michael@Cafe
Thanks so much for the review! Love to hear that you're loving your new model's looks; we're sure it looks gorgeous amongst your other Café appliances. So sorry to hear about your icemaker and water dispenser issues, we can certainly understand how that would sully the experience of getting a new suite of appliances.
If you're finding that you're not getting any water from your dispenser, try taking a look at an article on our GE Appliances website, here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=39514&_ga=2.17430137.1939581057.1647259503-1449743621.1646917891
There is also a dispenser flow test that you can perform so the tips in this article may prove helpful too: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16873&_ga=2.254948936.1939581057.1647259503-1449743621.1646917891
If neither of these articles help, we'd recommend reaching out to our service team for further assist. They can be found here: https://www.cafeappliances.com/support/schedule-service
We do hope this helps!
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Good quality
on March 3, 2022
Posted by: Elmer Fudd
from Texas
Good quality. Would prefer separate water and ice dispenser and ability to fill larger container with water.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com