Customer reviews from cafeappliances.com
Café - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Average customer rating
4
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
69
4 Stars
28
3 Stars
15
2 Stars
9
1 Star
11
78%of customers recommend this product.
(
91 out of
117)
Customer Reviews for Café - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator, Customizable - Stainless Steel
Customer Rating
5
Classy and solid
on September 12, 2022
Posted by: Izzy1
from Louisiana
We purchased the Cafe refrigerator to match the microwave and double oven. We upgraded to bronze handles and love the style and sturdy hardware. So far, the features and performance are excellent.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Quality
on September 16, 2022
Posted by: Adamg
from Stockton NJ
Best fridge we have aver owned. Loving the features
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe side by side refrigerator
on September 24, 2022
Posted by: dlo515
from Phoenix, AZ
Great refrigerator. Easy to use and the style is great.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the refrigerator but had a couple glitches
on September 25, 2022
Posted by: Downsized owner
from Williamsburg VA
We ordered our refrigerator May 2021 and it was delivered September 2022. We previously had the GE profile which we sold we our last home and really liked it. This time we ordered the Cafe to match the Cafe double oven that was ordered at the same time in 2021. We may receive the oven in January 2023. Thank goodness we have an oven that works!! The cafe refrigerator is a great improvement over the large black one which came with the new property. Since there are only two of us now and we have plenty of space in the refrigerator and like the counter depth since we have a smaller kitchen. Space wise the counter depth may not work well for a family.
When the refrigerator was delivered the bottom drawer in the freezer wasn’t installed correctly. We didn't realize the freezer door wasn’t closing completely until we had a large build up of frost in the freezer. The repair person was very nice and fixed the issue. No problems since. We’ve had the refrigerator for less than a month so really to soon to know how well it holds up over time.
When the refrigerator was delivered the bottom drawer in the freezer wasn’t installed correctly. We didn't realize the freezer door wasn’t closing completely until we had a large build up of frost in the freezer. The repair person was very nice and fixed the issue. No problems since. We’ve had the refrigerator for less than a month so really to soon to know how well it holds up over time.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
No Deli Fresh Drawer
on September 28, 2022
Posted by: I do not have a nick Name
from Malvern, PA
Very disappointed my new Cafe Refrigerator DOES NOT HAVE A DELI FRESH DRAWER (very cold drawer) !! I was told it did.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, September 29, 2022
Hi there,
Thanks for taking the time to leave a review for your refrigerator. So sorry to hear about your disappointment with your unit. While it does not come with a temperature controlled drawer, it does have a humidity controlled drawer. More information about this can be seen on page 9 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000209-4.pdf&_ga=2.85029264.827295290.1664458759-1191703700.1664458759
Hope this is helpful. Know that we're here if you 've got questions or concerns in the future.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your refrigerator. So sorry to hear about your disappointment with your unit. While it does not come with a temperature controlled drawer, it does have a humidity controlled drawer. More information about this can be seen on page 9 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000209-4.pdf&_ga=2.85029264.827295290.1664458759-1191703700.1664458759
Hope this is helpful. Know that we're here if you 've got questions or concerns in the future.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Noisy
on October 7, 2022
Posted by: TiaMia
from Las Vegas
Although I have not moved into my home I have been in and out and noticed how loud this Cafe side by side refrigerator is. It's pretty but I have yet to use it on a daily basis . I had to buy something to match the upgraded appliances already installed in my new home which were Cafe series. Although I don't care for door water and ice dispenser, I like the layout. I'll keep ya posted on this noisy refrigerator, hopefully not so loud after moving in.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, October 11, 2022
Hi there,
Thanks for taking the time to leave a review for your fridge. We hope the move in goes smoothly! If you have questions about noises you're hearing, take a look at this article to see if it helps clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.233044126.1235681951.1665400807-2007410414.1665400807
We did want to also mention that we don't rate our refrigerators or freezers in decibels so we're unable to provide a rating while they're running, sorry about that.
If you have questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your fridge. We hope the move in goes smoothly! If you have questions about noises you're hearing, take a look at this article to see if it helps clear things up: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.233044126.1235681951.1665400807-2007410414.1665400807
We did want to also mention that we don't rate our refrigerators or freezers in decibels so we're unable to provide a rating while they're running, sorry about that.
If you have questions or concerns in the future, know that you're always free to reach out.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Cafe side by side
on October 8, 2022
Posted by: Jb29841
from Savannah GA
Nice amount of space. Very good ice quantity. Stainless steel surface does not show fingerprints and is easy to vlean
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quality as expected
on October 12, 2022
Posted by: MickieB
from Atlanta Georgia
I love my new fridge even though it’s a tad bit small but with all the other added features I don’t mind.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com